Workforce and Education Partners IWDSTTrainer Full Resources

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Blackout & Hypercare Resources	Customer Career Plan	Entity Management
Access & General Navigation	Customer Outcomes	Grant Management
Pre-Enrolling Activities	Customer Follow-up	Performance
Customer Intake	System Reports

Blackout & Hypercare Resources

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IWDS 2.0 Case Note Fillable PDF Form

Career Plan PDF - Youth

Career Plan PDF - Adult/DW

Access & General Navigation

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Topic	Quick Start Guides COMING SOON	Tutorial Videos COMING SOON	Microteach & Other Resources
Getting Access to IWDS 2.0	Logging in to IWDS 2.0 User Roles Overview
Homepage	Home Page General Navigation
Dashboard	Dashboard - General Navigation
Creating a Customer Profile	Adding A Customer Customer Overview Page Adding Customer Additional Contacts Editing Customer Information
Turning Pre-Records into Customer Profiles	Managing Customer Pre Record Duplicate Search & Merge
In Program Updates	In Program Updates Page
Viewing Uploads
Logs

Pre-Enrolling Activity

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Topic	Quick Start Guides COMING SOON	Tutorial Videos COMING SOON	Microteach & Other Resources
Self & Information Only Services	Adding Self & Information Only Services
Referring Non-Enrolled Customer	Referring a Non-Enrolled Customer

Customer Intake

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Topic	Quick Start Guides COMING SOON	Tutorial Videos COMING SOON	Microteach & Other Resources
Pre Screen	Accessing the Prescreen as a Career Planner Accessing the Prescreen Via Self Service Completing the Prescreen	Customer Facing Welcome Video
Application	Completing the Application	WIOA Title I Orientation Video for Customers WIOA Title I Preparation Packet
Eligibility Certification	Completing the Eligibility Certification
Assessments	General Assessment Landing Page Completing the Getting Started Assessment Completing the Training & Education Assessment

Customer Career Plan

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Topic	Quick Start Guides COMING SOON	Tutorial Videos COMING SOON****	Microteach & Other Resources
Career Plan - Recommended Services	Adding Recommended Goals, Steps & Services to the Career Plan
Career Plan - Goals & Steps	Adding & Editing Goals and Steps on the Career Plan
Career Plan - Services	Adding & Editing Services on the Career Plan Referring an Enrolled Customer
Career Plan - Signatures	Career Plan Signatures

Customer Outcomes

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Topic	Quick Start Guides COMING SOON	Tutorial Videos COMING SOON	Microteach & Other Resources
Employment Outcomes	Adding & Editing Employment Outcomes
Education Outcomes	Adding & Editing Education Outcomes
Credential Outomes
MSG Outcomes	Adding & Editing MSG Outcomes

Customer Follow-Up

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Topic	Quick Start Guides COMING SOON	Tutorial Videos COMING SOON	Microteach & Other Resources
Transition	Transition - Customer Follow Up
Exit
Follow Up

System Reports

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Topic	Quick Start Guides COMING SOON	Tutorial Videos COMING SOON	Microteach & Other Resources

Entity Management

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Topic	Quick Start Guides COMING SOON	Tutorial Videos COMING SOON	Microteach & Other Resources
Adding & Editing Entities	Adding & Editing an Entity
Provider Access	Requesting Provider Access in IWDS 2.0
ETPL Training Plan Renewal and Approval	LWIB Coordinators - ETPL Training Plan Renewal Approval DCEO Coordinators - ETPL Training Plan Renewal Approval

Grant Management

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Topic	Quick Start Guides COMING SOON	Tutorial Videos COMING SOON	Microteach & Other Resources

Performance

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Topic	Quick Start Guides COMING SOON	Tutorial Videos COMING SOON****	Microteach & Other Resources