Certificate of Completion

1. How do you correct the name printed on a certificate of completion? 
   
   
   The name of the certificate is pulled from the Illinois workNet account profile. If the name on the certificate needs to be updated, the customer should update their profile (through their "My Dashboard").

Events Calendar

1. How will you be notified that events have been submitted?
   
   
   If an event posting has been submitted, an automatic email notice is sent out to workforce partners with editor access. The email notices will be sent out daily at 8:00 AM and 2:00 PM if there are one or more unapproved events in your area.​
2. Is there an easy way to see unapproved calendar events? 
   
   
   On the Events Admin page, all of the items with a check mark are approved. Use the filters to narrow the search results for your area. Select the unapproved events filter and select the update results button.​
3. What are the guidelines for approving an event posting? 
   
   

   All events are approved within one business day.

   All events that are added to the calendar need to be:

   • Free
   • Available to the general public
   • Designed to help participants achieve their education and employment goals

   Events will be reviewed before they are added to the calendar. Do not approve events that:

   • Are not appropriate for the calendar;
   • Lead to the selling of a product or service (including training);
   • Do not follow the Content Policy Terms of Use; or
   • Cannot be confirmed to be a real event.​
4. Who can approve events for the event calendar? 
   
   
   The following Illinois workNet workforce partners can approve, edit, and delete event postings:
   
   Illinois workNet Coordinator (user role)
   Illinois workNet Manager (user role)
   Illinois workNet Content Manager (Editors only)​

General

1. How can the training program I represent become Workforce Innovation and Opportunity Act (WIOA) approved?
   
   

   Training Providers can apply to become a Workforce Innovation and Opportunity Act (WIOA) Eligible Training provider by filling out an application. This application will have to be approved by their Local Workforce Innovation Board.
   
   If you are interested in becoming a WIOA Eligible Training Provider, please refer to these instructions.
   

2. How do I disable POPUP warnings? 
   
   
   Important
   If you are using a "pop-up blocker" program, you will need to configure it to allow pop-up windows within the web site. This is required in order for the some database  applications to work correctly.
   What are "Pop-up blockers?"
   "Pop-up blockers" are small programs that many users and software vendors have chosen to install in web browsers to prevent "pop-up windows" from opening unexpectedly while browsing the World Wide Web. These programs can be very effective in reducing the amount of unwanted advertisement-related pop-ups. However, they also prevent some critical parts of legitimate web pages from working correctly.
   
   Why allow pop-ups on some web sites?
   Sometimes a web site contains pages that need to open separate windows to display crucial content. Many pop-up blockers treat these windows as if they were unwanted advertisements. Because of cases like this, most pop-up blockers provide the ability to grant special permission to specific sites to allow pop-up windows on those sites.​

Grantee Reporting and Training

1. When are Pre-Program Year Planning Forms due to be turned into the State?
   
   

   ​Pre-Program Year Planning Forms for the upcoming program year are to be completed and submitted to wioaplan@illinoisworknet.com by December 31 of each year.
   

Work Information

1. How many hours a week can a youth work?
   
   

   ​The number of hours is determined by the provider and the worksite. They cannot however exceed 40 hours and must abide by the youth labor laws.

2. When is the offical start date?
   
   

   ​For Commerce it is June 1st if you have a grant in the 071 series funded from 2014 state funds, otherwise the start date is July 1st.    Reference your grant agreement(s) for terms.