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Access & General Navigation	Customer Outcomes	Grant Management
Pre-Enrolling Activities	Customer Follow-up	Performance
Customer Intake	System Reports
Customer Career Plan	Entity Management

Access & General Navigation

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Topic	Quick Start Guides COMING SOON	Tutorial Videos COMING SOON	Microteach & Other Resources
Getting Access to IWDS 2.0	Logging in to IWDS 2.0
Homepage	Home Page General Navigation
Dashboard	Dashboard - General Navigation
Creating a Customer Profile	Adding A Customer Customer Overview Page Adding Customer Additional Contacts Editing Customer Information
Turning Pre-Records into Customer Profiles	Managing Customer Pre Record Duplicate Search & Merge
In Program Updates	In Program Updates Page
Viewing Uploads
Logs

Pre-Enrolling Activity

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Topic	Quick Start Guides COMING SOON	Tutorial Videos COMING SOON	Microteach & Other Resources
Self & Information Only Services
Referring Non-Enrolled Customer

Customer Intake

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Topic	Quick Start Guides COMING SOON	Tutorial Videos COMING SOON	Microteach & Other Resources
Pre Screen	Accessing the Prescreen as a Career Planner Accessing the Prescreen Via Self Service Completing the Prescreen
Application	Completing the Application
Eligibility Certification	Completing the Eligibility Certification
Assessments	General Assessment Landing Page Completing the Getting Started Assessment Completing the Training & Education Assessment

Customer Career Plan

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Topic	Quick Start Guides COMING SOON	Tutorial Videos COMING SOON****	Microteach & Other Resources
Career Plan - Recommended Services	Adding Recommended Goals, Steps & Services to the Career Plan
Career Plan - Goals & Steps	Adding & Editing Goals and Steps on the Career Plan
Career Plan - Services	Adding & Editing Services on the Career Plan
Career Plan - Signatures	Career Plan Signatures

Customer Outcomes

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Topic	Quick Start Guides COMING SOON	Tutorial Videos COMING SOON	Microteach & Other Resources
Employment Outcomes	Adding & Editing Employment Outcomes
Education Outcomes	Adding & Editing Education Outcomes
Credential Outomes
MSG Outcomes	Adding & Editing MSG Outcomes

Customer Follow-Up

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Topic	Quick Start Guides COMING SOON	Tutorial Videos COMING SOON	Microteach & Other Resources
Transition	Transition - Customer Follow Up
Exit
Follow Up

System Reports

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Topic	Quick Start Guides COMING SOON	Tutorial Videos COMING SOON	Microteach & Other Resources

Entity Management

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Topic	Quick Start Guides COMING SOON	Tutorial Videos COMING SOON	Microteach & Other Resources

Grant Management

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Topic	Quick Start Guides COMING SOON	Tutorial Videos COMING SOON	Microteach & Other Resources

Performance

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Topic	Quick Start Guides COMING SOON	Tutorial Videos COMING SOON****	Microteach & Other Resources