IWDS Transition & Training

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⚠️ ​IWDS 2.0 is LIVE

Access IWDS 2.0

​
IWDS icon.png​​ Need Help? HyperCare Instructions Below

​​During launch, HyperCare support is available to answer questions and assist with system navigation.

Join HyperCare 

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Resources:​
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The Office of Employment and Training (OET) is offering a series of virtual trainings to walk through key policy, procedures, and day-to-day workflows. Whether you’r​e new to IWDS 2.0 or need a refresher, these sessions are designed to be practical, role-relevant, and immediately applicable.

Select the area that best aligns with your work:​

  • Support Customers (Intake Through Exit)
    → Career Planner Training
  • Manage Training Providers/Programs (ETPL)
    → ETPL Training
  • Understand the Standalone Referrals System
    →     Referral System Training​
  • Manage Performance or Reporting
    → Performance & Reporting​
  • Find Tools and Guidance for Implementation & Planning
    → Directors
  • Understand Grant Management (COMING SOON)
    → Grant Management
  • Full List of Resources
    → Quick Start Guides & Tutorial Videos
  • Frequently Asked Questions and Answers
    → FAQS
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Upcoming Events​
​Other events will be listed on the appropriate audience-specific pages to help users quickly find information that is most relevant to them.​

​Module
 ​Audience
 Date & Time
 Registration Link ​Resources
​​IWDS 2.0 Training - Find Local Help & Scheduling Appointments
 ​Career Planners, Managers, LWIA Administrators​
TBD - Coming Soon
 Coming Soon
​​IWDS 2.0 Training - The Customer View
​Career Planners
​TBD - Coming Soon
​Coming Soon
​

​​​IWDS 2.0 Training - Grant Mgmt / Grant Transfers & ITA
​Fiscal & Grant Management Staff
​TBD - Coming Soon
​Coming Soon
​


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​
Past Events​

​Type
 Audience Date & Time
 Topic
 ​Recording
​IWDS 2.0 Training
​Career Planners
​Tuesday, 6/30, 12p-1p
​​​IWDS 2.0 Training​ - Open Q&A Hours
​This office hours session was not recorded.
​​IWDS 2.0 Training

​​Career Planners
​Tuesday, 6/30, 10a-11a
​​​IWDS 2.0 Training​ -​Migrated Customer Walk-Through​
​Webinar Recording:​
https://youtu.be/UEiOlnumygQ​​
​​​IWDS 2.0 Training
​Board Staff, Directors, Performance Staff
​Monday, 6/29, 3p-4:30p
​IWDS 2.0 Training​ - User Roles & Dashboard Reports Access Overview
​Webinar Recording:​​
https://youtu.be/f9fkpGogO4E​​
​​​IWDS 2.0 Training
​​​Career Planners
​Monday, 6/29, 12p-1p
​IWDS 2.0 Training​ - Open Q&A Hours
​This office hours session was not recorded.
​​IWDS 2.0 Training

​Career Planners
​Monday, 6/29, 10a-11a
​IWDS 2.0 Training - IDES Lookup
​Webinar Recording:​
https://youtu.be/hfep7I9bwzU​
​IWDS 2.0 Training

​Career Planners
​Friday, 6/26, 3p-4p
​IWDS 2.0 Training - Training & WBL Assessments
​Webinar Recording:
https://youtu.be/6S6qkRzfujA
​IWDS 2.0 Training

​​Career Planners & Frontline Staff 
​​Friday, 6/26, 12p-1p
​IWDS 2.0 Training - Training for Resource Room & Frontline Staff
​Webinar Recording:
https://youtu.be/d4KqTJRSuPo​
​IWDS 2.0 Training

​Career Planners, Managers, Directors
​​Thursday, 6/25, 3p-4p
​​IWDS 2.0 Training - The Dashboard
​Webinar Recording:
https://youtu.be/FGtrTKVl9LQ​
​IWDS 2.0 Training

​All Users, Career Planners
​Thursday, 6/25, 10a-11a
​IWDS 2.0 Training - Blackout Period, Hypercare Support
​Webinar Recording:
https://youtu.be/s-88XvvTG0U​
​Slide Deck​
​IWDS 2.0 Training
​Career Planners
​Wednesday, 6/24, 3p-4p
​​IWDS 2.0 Training - Follow Up (Adult/DW​ Focus)​
​Webinar Recording:
https://youtu.be/ydd8uWobvZo​
​IWDS 2.0 Training

​Career Planners
​Wednesday, 6/24, 12p-1p
​​IWDS 2.0 Training - Follow Up (Youth Focus)
​Webinar Recording:
https://youtu.be/1s-XLONE3NY​​
​IWDS 2.0 Training

​Career Planners
​​Wednesday, 6/24, 10a-11a
​IWDS 2.0 Training - Outcomes & Transitions
​Webinar Recording:
https://youtu.be/n8mqju7QRPQ​
​​IWDS 2.0 Training
​Career Planners
​Tuesday, 6/23, 12p-1p
​​IWDS 2.0 Training - Case Notes & Uploads
​​Webinar Recording:
https://youtu.be/f3VKVY14ggw​
​​IWDS 2.0 Training
​Career Planners
​​Tuesday, 6/23, 10a-11a
​​IWDS 2.0 Training - Case Notes & Uploads
​​Webinar Recording:
https://youtu.be/oGEZlQyv7KU​​
​IWDS 2.0 Training

​Career Planners
​Monday, 6/22, 3p-4:30p
​IWDS 2.0 Training - Career Plan (Youth Focus)
​Webinar Recording:
https://youtu.be/5xM8D3qXifk​​
​IWDS 2.0 Training

​Career Planners
​Monday, 6/22, 12p-1:30p
​IWDS 2.0 Training - Career Plan (OJT/DW Focus)
​Webinar Recording:
https://youtu.be/SL1wTOJZJbw​
​IWDS 2.0 Training

​Career Planners
​Monday, 6/22, 10a-11a
​IWDS 2.0 Training - Getting Started Assessment (GSA)
​​Webinar Recording:
https://youtu.be/xdsq-LiskVI​​
​​IWDS 2.0 Training
​​All Users, Career Planners
​Thursday 6/18, 3p-4p
​​IWDS 2.0 Training - Blackout Period, Hypercare Support​
​Webinar Recording:
https://youtu.be/-oOeF0Wt3Ss
Slide Deck​​​
​​IWDS 2.0 Training
​Career Planners
​Thursday 6/18, 12p-1p
​IWDS 2.0 Training - Eligibility Certification
​Webinar Recording:
https://youtu.be/KhAVBn5oTj8​​
​IWDS 2.0 Training
​Career Planners
​Wednesday 6/17, 3p-4p
​IWDS 2.0 Training - DW Intake​
​Webinar Recording:
https://youtu.be/0SUagdglQHA​
​​​IWDS 2.0 Training 
​Career Planners
​Wednesday 6/17, 12p-1p
​IWDS 2.0 Training - Youth Intake​
​Webinar Recording:
https://youtu.be/utpTCBJQqao​​
​​IWDS 2.0 Training 
​Career Planners
​Wednesday 6/17, 10a-11:30a
​IWDS 2.0 Training - OJT Prescreening & Application
​Webinar Recording:
https://youtu.be/TqgWkZKrn7A​​
​​IWDS 2.0 Training 
​​Directors, Resource Room Staff, Frontline Staff
​​Tuesday, 6/16, 12p-1:30p
​​IWDS 2.0 Training - Resource Room & Frontline Staff Training
​Note - Another session added for 6/26. Registration Link above​
​​IWDS 2.0 Training 
​LWIA Administrators, Managers, Directors
​Tuesday, 6/16, 10a-11:30a
​IWDS 2.0 Training - User Management & Role Training
​Webinar Recording:
https://youtu.be/-MqEwtrGiJE​
​Webinar
​IWDS and Career Connect Users
​January 30, 2026
​IWDS 2.0 Local Update
​Webinar Recording:
https://youtu.be/B4Soio4MKy0​
​Webinar
 ​IWDS and Career Connect Users
 ​August 14, 2024 
 ​IWDS 2.0 transition information
 ​https://youtu.be/2zjiax100Fg​​

PowerPoint: ​​IWDS Transition Introduction - System Users (1).pdf
 
This event calendar includes kickoff webinars, demonstrations, technical assistance webinars, in-person trainings, 
and other events related to the IWDS Transition. 

As you navigate through this project page, please consider taking a moment to provide any feedback or suggestions to iwdst.info@illinoisworknet.com. 

If you are a LWIA subject matter expert, actively working on IWDS 2.0 Development,  please visit https://www.illinoisworknet.com/iwdstransitionproject to access the transition project page.