Referral System Technical Assistance, Tutorials, & Videos

​​​​ Back to Referral System Partner Guide​​​​​
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Overview
​The Illinois Department of Commerce and Economic Opportunity Office of Employment and Training is introducing the Illinois workNet Universal Referral System - a statewide tool designed to help workforce partners connect job seekers to services more efficiently and with less duplication.

The system can be used as a standalone tool or within IWDS 2.0 and is accessible to partners across American Job Centers, community organizations, and the broader workforce network.

With this system, partners can reduce duplicate intake, track referrals in real time, and work more seamlessly across organizations - creating a more coordinated experience for customers statewide.
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Standing Office Hours
​​If you have any questions, please join us during Open Office Hours every Tuesday from 2:00pm-3:00pm.
​​​Type
 Dates
 ​Topic
 ​​Description
​​​Zoom
 Weekly: Tuesday @ 2:00​pm
1/20/2026 - Present

Office Hours are CANCELLED for 9/22/2026.
The next session is 9/29/2026.
 ​Referral System Pilot Office Hours​
 ​Office Hours​




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Past Events
​​Module​​
 ​Recordings
 ​Resources
​Module 1: Introduction to Referral System & Service Finder Integration
  • Audience: LWIAs and Referral Partners
​Module 2: Referral System Partner Training - Send & Respond to Referrals, Reporting​
  • Audience: Group A LWIAs:
    1, 2, 3, 4, 5, 7, 13, 14, 20, 23, 25, 26
​Module 2: Referral System Partner Training - Send & Respond to Referrals, Reporting​
  • ​Audience: Group B LWIAs:
    6, 10, 11, 15, 17, 18, 19, 21, 22, 24
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