Referral System Technical Assistance, Tutorials, & Videos

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Upcoming Referral System Webinars

Overview

The Office of Employment and Training is introducing the Illinois workNet Universal Referral System—a statewide tool designed to help workforce partners connect job seekers to services more efficiently and with less duplication.

The system can be used as a standalone tool or within IWDS 2.0 and is accessible to partners across American Job Centers, community organizations, and the broader workforce network.

With this system, partners can reduce duplicate intake, track referrals in real time, and work more seamlessly across organizations—creating a more coordinated experience for customers statewide.

Who Should Attend

We encourage at least one staff member from each organization to attend, especially those who:

  • Provide direct services to job seekers
  • Make or receive referrals
  • Support intake, case management, or partner coordination

Trainings are organized by Local Workforce Innovation Areas (LWIAs) to support regional collaboration. Participants should attend sessions aligned with their LWIA.

Group A (LWIAs: 1, 2, 3, 4, 5, 7, 13, 14, 20, 23, 25, 26)
Group B (LWIAs: 6, 10, 11, 15, 17, 18, 19, 21, 22, 24)

Not sure which LWIA your organization belongs to?
Please refer to the LWIA County Reference Guide​ or contact us for assistance.

Training Schedule & Registration

Please register for each module by selecting either the morning or afternoon session for your assigned group. You only need to attend one session per module.​

Module
​Audience​
​​Date & Time
​Access/Registration Link
​Resources
Module 2: Referral System Partner Training - Send & Respond to Referrals, Reporting
Group A - LWIAs:
1, 2, 3, 4, 5, 7, 13, 14, 20, 23, 25, 26

​​5/8/2026 @ 11:00am
​Registration Link
Module 2: Referral System Partner Training - Send & Respond to Referrals, Reporting
Group B - LWIAs:
6, 10, 11, 15, 17, 18, 19, 21, 22, 24

5/12/2026 @ 3:00pm
​Registration Link

Module 2: Referral System Partner Training - Send & Respond to Referrals, Reporting
Group B - LWIAs:
6, 10, 11, 15, 17, 18, 19, 21, 22, 24

5/15/2026 11:00am
Registration Link
​​Refresher Training Office Hours
Optional for Group A - LWIAs:
1, 2, 3, 4, 5, 7, 13, 14, 20, 23, 25, 26

6/2/2026 @ 3:00pm
Registration Link
​​Refresher Training Office Hours
Optional for Group B - LWIAs:
6, 10, 11, 15, 17, 18, 19, 21, 22, 24

​​6/5/2026 @ 11:00am
​Registration Link

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​ ​Past Events
​ ​
Module 1: Introduction to Referral System & Service Finder Integration (90 Mins)
​LWIAs and Referral Partners
​​​May 1 & 4, 2026
​Webinar Recording:
May 1 Recording
May 4 Recording
​​Module 2: Referral System Partner Training - Send & Respond to Referrals, Reporting​
​Group A - LWIAs:
1, 2, 3, 4, 5, 7, 13, 14, 20, 23, 25, 26
​May 5 & 8, 2026
​Webinar Recording:
May 5 Recording
May 8 Recording

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Upcoming Office Hours
Type
Dates
Topic
​Description
​​Zoom
​​4/28/2026 @ 2:00​pm
​Referral System Pilot Office Hours​
​Office Hours​
Zoom
​​5/5/2026 @ 2:00​pm
​Referral System Pilot Office Hours​
​Office Hours​
Zoom
​​5/12/2026 @ 2:00​pm
​Referral System Pilot Office Hours​
​Office Hours​
Zoom
​​5/19/2026 @ 2:00​​pm
​Referral System Pilot Office Hours​
​Office Hours​






Past Events
Type
Dates
Topic
​Description
​Zoom
​1/20/2026 @ 2:00pm
Referral System Pilot Office Hours​
​​Office Hours
​Zoom
​1/26/2026 @ 2:00pm
Referral System Pilot Office Hours​
​​Office Hours
​Zoom
​​2/2/2026 @ 2:00pm
​Referral System Pilot Office Hours​​
​​Office Hours
​Zoom
​​​2/9/2026 @ 2:00pm
​Referral System Pilot Office Hours​​
​Office Hours
​Zoom
​​​2/17/2026 @ 2:00pm
​Referral System Pilot Office Hours​​
​Office Hours
​Zoom
​​​2/24/2026 @ 2:00pm
​Referral System Pilot Office Hours​​
​Office Hours
​Zoom
​​​3/3/2026 @ 2:00pm
​Referral System Pilot Office Hours​​
​Office Hours
​​Zoom
​​​3/10/2026 @ 2:00pm
​Referral System Pilot Office Hours​​
​Office Hours
​Zoom
​​​​3/17/2026 @ 2:00pm
​​Referral System Pilot Office Hours​​
​Office Hours
​Zoom
​​​​3/24/2026 @ 2:00pm
​​Referral System Pilot Office Hours​​
​Office Hours
​Zoom
​3/31/2026 @ 2:00pm
​Referral System Pilot Office Hours
​Office Hours
​Zoom
​4/7/2026 @ 2:00pm
​Referral System Pilot Office Hours
​Office Hours
​Zoom
​4/14/2026 @ 2:00pm
​Referral System Pilot Office Hours
​Office Hours
​Zoom
​4/21/2026 @ 2:00pm
​Referral System Pilot Office Hours
​Office Hours