Returning Citizens Program Resources

Returning Citizens Program Tile

Articles provide general guidance and include related resources such as instructions, guides, presentations, and videos.

Getting Started


Get Started

  • Program Process Flow Diagrams (PDF)
  • Become a Partner (PDF)
  • Requesting Access to Returning Citizens partner Tools (PDF)
  • Set Appointment Times (PDF)

Intake Process

  • Adding Customers to the System (PDF)
  • Customer Overview - Individual Level Information (PDF)


  • Customer List View (PDF)
  • Customer Overview - Individual Level Information (PDF)

Document Services

  • Case Note Tool in Returning Citizens (PDF)
  • Case Note Rubric (PDF)
  • Document Customer Plans and Progress (PDF)
  • Career Plan Rubric (PDF)
  • My Career Plan - A Customer View (PDF)


  • Customer Services Report (PDF)

More Resources

​*** WorkforceGPS: Justice Involved/Reentry Adults ***

Get Started

  • Personally Identifiable Information (PII) TEGL 39-11 (PDF)


  • TABE 11-12 Presentation for Youth Career Pathway Grantees (PDF)

Service Delivery Resources

  • WIOA Supportive Services Desk Reference (PDF)
  • Using the Letter of Conviction (PDF)*

Fiscal Resources

  • Reporting Webinar PPT (PDF)
  • Fiscal Training PPT (PDF)
  • GRS User Manual (PDF)
  • Periodic Financial Report (PFR) (PDF)
  • Periodic Performance Report (PDF)
  • PFR Trial Balance Cover (Word)
  • PPR Support Cover (Word)