Returning Citizens Partner Guide

Returning Citizens Program Tile
This guide is intended to be used by grantees participating in Returning Citizens PY2019 program. This program ended December 31, 2019.

Only partner accounts that have been granted access will see this program listed in their Customer Support Center Group list.

My Dashboard Go to the Customer Support Center to access Returning Citizens Program Partner Tools.

All Resources

event calendar

​This event calendar includes technical assistance webinars, in-person trainings, and other events related to program implementation. The following list is subject to change. 



Past Events
See Partner Training Materials & Videos for archived webinars and materials.

​Type
​Day & Time
​Topic
​Webianr
​November 5, 2019 @ 9:30 AM
​Entering/Updating Services (Customer Level and Group Level)
​​Webinar
October 29, 2019 @ 9:30AM
​Technical Assistance
​​Webinar
​October 22, 2019 @ 9:30AM
​Technical Assistance
​Webinar
​October 15, 2019 @ 9:30AM
​Checklist, Career Plan, Services Report
​​​Webinar
August 272019 @ 9:30 AM
Overview of Current Returning Citizens Tools in Illinois workNet
​​Webinar
August 202019 @ 9:30 AM
Overview of Current Returning Citizens Tools in Illinois workNet
​Webinar
​​August 8, 2019 @ 2:00 PM
​Initial Training for Grantee Staff (Repeat Session)
​​Webinar
​August 2, 2019 @ 2:00 PM
​Initial Training for Grantee Staff


Challenge and Solution survey