IWDST Career Planner

​Back to IWDS Training & Transition Page​

Career Planner Training & Resource Hub


Who This Page Is For

Any staff supporting customers, including Career Planners, Career Supervisors, Eligibility Specialists, Performance and Reporting Staff, and Trade Assistance Staff.

⚠️ ​IWDS 2.0 is LIVE

Access IWDS 2.0

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IWDS icon.png​​ Need Help? HyperCare Instructions Below

​​During launch, HyperCare support is available to answer questions and assist with system navigation.

Join HyperCare 

What You'll Find Here

  • Virtual Microteach Training Recordings — Sessions provide a foundational introduction to the Career Planner workflow in IWDS 2.0.
  • Quick Start Guides are Located in the Full List of Resources 
  • Frequently Asked Questions and Answers are in the FAQ
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Upcoming Events
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​Module
 ​Audience
 Date & Time
 Registration Link ​Resources
​​​IWDS 2.0 Training - Find Local Help & Scheduling Appointments
​Career Planners, Managers, LWIA Administrators​
​TBD - Coming Soon
​Coming Soon​
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​IWDS 2.0 Training - The Customer View
​Career Planners
​TBD - Coming Soon
​Coming Soon
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Past Events
​Module
 Date Topic Recording ​Resources
​IWDS 2.0 Refresher Training
​​June 30, 2026
​​​​IWDS 2.0 Training​ -​Migrated Customer Walk-Through​​
​​Webinar Recording:​
https://youtu.be/UEiOlnumygQ
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​IWDS 2.0 Refresher Training
​​June 29, 2026
​​IWDS 2.0 Training​ - User Roles & Dashboard Reports Access Overview
​Webinar Recording:​​
https://youtu.be/f9fkpGogO4E​
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​IWDS 2.0 Refresher Training
​June 29, 2026
​​IWDS 2.0 Training - IDES Lookup
​Webinar Recording:​
https://youtu.be/hfep7I9bwzU​
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​​​IWDS 2.0 Refresher Training
​​​June 26, 2026
​IWDS 2.0 Training - Training & WBL Assessments
​Webinar Recording:
https://youtu.be/6S6qkRzfujA​
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​​​IWDS 2.0 Refresher Training
​​​June 26, 2026
​​IWDS 2.0 Training - Training for Resource Room & Frontline Staff
​Webinar Recording:
https://youtu.be/d4KqTJRSuPo​
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​​IWDS 2.0 Refresher Training
​​June 25, 2026
​​​IWDS 2.0 Training - The Dashboard
​Webinar Recording:
https://youtu.be/FGtrTKVl9LQ​
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​IWDS 2.0 Refresher Training
​June 25, 2026
​​IWDS 2.0 Training - Blackout Period, Hypercare Support
​Webinar Recording:
https://youtu.be/s-88XvvTG0U​
​Slide Deck​
​IWDS 2.0 Refresher Training
​​​​June 24, 2026
​​​IWDS 2.0 Training - Follow Up (Adult/DW​ Focus)​​
​Webinar Recording:
https://youtu.be/ydd8uWobvZo​​
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​IWDS 2.0 Refresher Training
​​​​June 24, 2026
​​​IWDS 2.0 Training - Follow Up (Youth Focus)
​Webinar Recording:
https://youtu.be/1s-XLONE3NY​
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​IWDS 2.0 Refresher Training
​​​​June 24, 2026
​IWDS 2.0 Training - Outcomes & Transitions
​Webinar Recording:
https://youtu.be/n8mqju7QRPQ​
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​​IWDS 2.0 Refresher Training
​​​June 23, 2026
​IWDS 2.0 Training - Case Notes & Uploads​
​Webinar Recording:
https://youtu.be/f3VKVY14ggw
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​​IWDS 2.0 Refresher Training
​​​June 23, 2026
​IWDS 2.0 Training - Case Notes & Uploads
​Webinar Recording:
https://youtu.be/oGEZlQyv7KU​
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​IWDS 2.0 Refresher Training
​​June 22, 2026
​​IWDS 2.0 Training - Career Plan (Youth Focus)​
​Webinar Recording:
https://youtu.be/5xM8D3qXifk​​
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​IWDS 2.0 Refresher Training
​​June 22, 2026
​IWDS 2.0 Training - Career Plan (OJT/DW Focus)
​Webinar Recording:
https://youtu.be/SL1wTOJZJbw​
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​IWDS 2.0 Refresher Training
​​June 22, 2026
​IWDS 2.0 Training - Getting Started Assessment (GSA)
​​​Webinar Recording:
https://youtu.be/xdsq-LiskVI​
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​IWDS 2.0 Refresher Training
​June 18, 2026
​​​IWDS 2.0 Training - Blackout Period, Hypercare Support​
​​Webinar Recording:
https://youtu.be/-oOeF0Wt3Ss
​Slide Deck​
​IWDS 2.0 Refresher Training
​June 18, 2026
​IWDS 2.0 Training - Eligibility Certification
​Webinar Recording:
https://youtu.be/KhAVBn5oTj8
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​​IWDS 2.0 Refresher Training
​​June 17, 2026
​IWDS 2.0 Training - DW Intake​
​Webinar Recording:
https://youtu.be/0SUagdglQHA​
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​​IWDS 2.0 Refresher Training
​​June 17, 2026
​​IWDS 2.0 Training - Youth Intake​​
​Webinar Recording:
https://youtu.be/utpTCBJQqao
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​​IWDS 2.0 Refresher Training
​​June 17, 2026
​​IWDS 2.0 Training - OJT Prescreening & Application
​Webinar Recording:
https://youtu.be/TqgWkZKrn7A
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​IWDS 2.0 Refresher Training
​June 16, 2026
​User Management & Roles Training for Account Managers
​Webinar Recording:
https://youtu.be/-MqEwtrGiJE​
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​Module 1 
 April 2 & 6, 2026
 Microteach 1 - Introduction to the New Career Planner Workflow in IWDS 2.0
 Webinar Recordings:
April 2 Recording
April 6 Recording

 ​Module 1 - Slide Deck

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​Module 2 

​April 9 & 13, 2026
Microteach 2 - Overview of Intake & Eligibility for Career Planners in IWDS 2.0
​​Webinar Recordings:
April 9 Recording
April 13 Recording​
​Slide Deck - Mic​roteach 2​
​Module 3​
​April 16 & 20, 2026
​Microteach 3 - Overview of the Getting Started Assessment in IWDS 2.0 for Career Planners
​Webinar Recordings:
April 16 Recording​
April 20 Recording​
​Slide Deck - Microteach 3
Module 4​​​
 April 23 & 27, 2026
 Microteach 4 - Overview of the Career Plan Workflow in IWDS 2.0 for Career Planners​
 Webinar Recordings:
April 23 Recording​
April 27 Recording​
 ​Slide Deck - Microteach 4
​Module 5

​April 30 & May 4, 2026
​Microteach 5 - Introduction to the Referral System in IWDS 2.0 for Career Planners
​Webinar Recordings:
April 30 Recording​
May 4 Recording​
​​Slide Deck - Microteach 5
​Module 6
​May 7 & 11, 2026
​Microteach 6 - Getting to Know IWDS 2.0 & Account Access for Career Planners
​Webinar Recordings:
May 7 Recording​
May 11 Recording​
​​Slide Deck - Microteach 6
IWDS 2.0 Login Instructions​​
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