WIOA Implementation During COVID-19

​The resources on this page are to help address questions and concerns of Workforce Professionals to best assist businesses and individuals and adapt daily operations affected by the COVID-19 pandemic. 

This page will be updated regularly as new information is made available.
American Job Centers


WIOA Notice 20-NOT-09 General Reopening Guidance for American Job Centers, the Required Form for Documenting an AJC Reopening Plan (Attachment A), and the accompanying Frequently Asked Questions (FAQ) (Attachment B) can be found under Chapter 1.12 One-Stop Delivery System of WIOA ePolicy here: www.illinoisworknet.com/ePolicy.

  • WIOA Reopening Checklist
    • without Tracked Changes (PDF)
    • with Tracked Changes (PDF)
    • CMS Guidance to State Agencies
      • CMS-Employee Return to Work Guide (PDF)
      • CMS-Return to Work Checklist (PDF)
    • IDPH Guidance to State Agencies
      • Guide for State Agency Response (PDF)
      • Decision Tree (PDF)
      • Facial Covering (PDF)

PPE Procurement Info

Security (Illinois State Police Training Video):
Learn the critical steps to take in an active threat situation.

  • Clarification About Security in AJCs for PY2021 (Word)
Adapting AJC Operations to


Operations Guidance


IDPH Restore Illinois: Reopening guidance to all businesses, with signage and social media-ready content.

For Best Practices for Remote Work, view this webinar held by ICSPS.

Services to Businesses
​Below is a list of services and resources that you can provide to employers and business owners.

Rapid Response

Layoff Aversion Funding
*New Funding Opportunity Available

  • PY2020 IE Assistance in Response to COVID-19 Presentation (PDF) (Recording)
  • PY2020 IE Application Summary (Word)
  • IE GATA Application Template (PDF)
  • IE GATA Uniform Budget Template (Excel)
  • Advancing a One Workforce Vision and Strategy (TEN 13-20)


OSHA Safety Guidelines

Services to Job Seekers
​​Below is a list of services and resources that you can provide to workers and job seekers.

On 3/26 IDES announced that it was taking steps to address the unprecedented volume of unemployment claims. More information on how IDES has improved the unemployment benefit claims process can be found in this News Release.

Connecting with Existing Customers

Serving New Customers