Performance and Deliverables

Section 116 of WIOA establishes performance accountability indicators and performance reporting requirements to assess the effectiveness of States and local areas in achieving positive outcomes for individuals served by the workforce development system's six core programs.  These six core programs are the Adult, Dislocated Worker, and Youth programs, authorized under WIOA title I and administered by DOL; the Adult Education and Family Literacy Act (AEFLA) program, authorized under WIOA title II and administered by ED; the Employment Service program authorized under the Wagner-Peyser Act, as amended by WIOA title III and administered by DOL; and the Vocational Rehabilitation (VR) program authorized under title I of the Rehabilitation Act of 1973, as amended by WIOA title IV and administered by ED.

WIOA Performance Measures
​Review TEGL 10-16, Change 1 for Methodology of calculating these Indicators and further definitions. 

 Performance Indicators

Six Primary Indicators of Performance Detail
A. Employment Rate - 2nd Quarter After ExitThe percentage of participants who are in unsubsidized employment during the second quarter after exit from the program (for title I Youth, the indicator is the percentage of participants in education or training activities, or in unsubsidized employment during the second quarter after exit).

A-1. Title I Youth Education and Employment Rate - 2nd Quarter After Exit

 

The percentage of title I Youth program participants who are in education or training activities, or in unsubsidized employment, during the second quarter after exit from the program.
B. Employment Rate - 4th Quarter After ExitThe percentage of participants who are in unsubsidized employment during the fourth quarter after exit from the program (for title I Youth, the indicator is the percentage of participants in education or training activities, or in unsubsidized employment during the fourth quarter after exit).
B-1. Title I Youth Education and Employment Rate - 4th Quarter After ExitThe percentage of program participants who are in education or training activities, or in unsubsidized employment, during the fourth quarter after exit from the program.
C. Median Earnings - 2nd Quarter After ExitThe median earnings of participants who are in unsubsidized employment during the second quarter after exit from the program.
D. Credential Attainment The percentage of those participants enrolled in an education or training program (excluding those in on-the-job training (OJT) and customized training) who attain a recognized postsecondary credential or a secondary school diploma, or its recognized equivalent, during participation in or within one year after exit from the program. A participant who has attained a secondary school diploma or its recognized equivalent is included in the percentage of participants who have attained a secondary school diploma or its recognized equivalent only if the participant also is employed or is enrolled in an education or training program leading to a recognized postsecondary credential within one year after exit from the program.
E. Measurable Skill Gains

The percentage of program participants who, during a program year, are in an education or training program that leads to a recognized postsecondary credential or employment and who are achieving measurable skill gains, defined as documented academic, technical, occupational, or other forms of progress, towards such a credential or employment. Depending on the type of education or training program, documented progress is defined as one of the following:

  1. Documented achievement of at least one educational functioning level of a participant who is receiving instruction below the postsecondary education level;
  2. Documented attainment of a secondary school diploma or its recognized equivalent;
  3. Secondary or postsecondary transcript or report card for a sufficient number of credit hours that shows a participant is meeting the State unit's academic standards;
  4. Satisfactory or better progress report, towards established milestones, such as completion of OJT or completion of one year of an apprenticeship program or similar milestones, from an employer or training provider who is providing training; or
  5. Successful passage of an exam that is required for a particular occupation or progress in attaining technical or occupational skills as evidenced by trade-related benchmarks such as knowledge-based exams.
F. Effectiveness in Serving Employers

Effectiveness in Serving Employers: WIOA sec. 116(b)(2)(A)(i)(VI) requires the Departments to establish a primary indicator of performance for effectiveness in serving employers. The Departments are piloting three approaches designed to gauge three critical workforce needs of the business community.

  • Approach 1 - Retention with the same employer - addresses the programs' efforts to provide employers with skilled workers;
  • Approach 2 - Repeat Business Customers - addresses the programs' efforts to provide quality engagement and services to employers and sectors and establish productive relationships with employers and sectors over extended periods of time; and
  • Approach 3 - Employer Penetration Rate - addresses the programs' efforts to provide quality engagement and services to all employers and sectors within a State and local economy.

Since this indicator is a new approach for measuring performance under WIOA's six core programs, the Departments have implemented a pilot program during which States must select two of the three approaches to report data that the Departments will use to assess a permanent indicator. States may also voluntarily develop an additional State-specific approach. The Departments will evaluate State experiences with the various approaches and plan to identify a standardized indicator that the Departments anticipate will be implemented no later than the beginning of Program Year 2019.


E-Learning Modules
Credential Attainment

This is the first module in the WIOA Performance Accountability - Technical Assistance Series. The Credential Attainment e-Learning module explains Credentials and recognized equivalents, shows how the indicator is calculated, and provides examples to help understand if an individual attaining a specific credential should be included in the indicator.  Self-directed contents include indicator definition and description, calculations, scenarios, and additional resources.

Measurable Skills Gain

This second release of this e-Learning technical assistance series highlights the Measurable Skill Gains indicator of performance.  It explains the five type of acceptable WIOA measurable skill gains, shows the learner how to calculate the indicator, and provides examples to help the learner understand who should be included in the indicator.  Contents include definition, description the five types of gains, calculations, scenarios, and additional resources.

Employment Rate (2nd and 4th Quarter)

The third installment of this e-Learning technical assistance series explains the Employment Rate Indicator.  The module shows how the indicator is calculated for the second and fourth quarter and provides examples to help the learner understand if an individual should be included in the indicator.

Median Earnings

The final module in this 2018 summer e-Learning series provides an overview of the Median Earnings information for participants who are engaged in unsubsidized employment during their second quarter after exiting core programs.  It also provides examples of how to calculate median earnings and illustrates what should and should not be included in those calculations.  The module concludes with narrated scenarios and additional resources. 


Grant Specifics
​The Grant Agreement (GA) will contain a detailed Project Description that outlines the core functions, activities, tasks, or products associated with the GA.

It will also list the specific deliverables which are services, goods, products, work product, data, items, materials and property to be created, developed, produced, delivered, performed, or provided by or on behalf of, or made available through the grantee (or any agent or subgrantee) in connection with the GA.

The deliverables will be specific and targeted results expected from the activities outlined in the Project Description and serves as a check list of what is to be accomplished throughout the grant.

The GA might also include milestones which mark when important events must occur throughout the grant to effectively achieve the goals.