Contact Us

If you have a question, be sure to take a look at the FAQs below. If these do not answer your question, please visit our FAQ page. You can also submit general questions from the FAQ page. 

Complete the contact form below to provide any comments or ask questions.  

Our normal business hours are 8:00 am - 4:30 pm Monday through Friday except for some holidays. We do our best to reply within two business days.

Illinois workNet cannot assist with Unemployment Insurance-related inquires

  • Illinois' unemployment insurance program is managed by the Illinois Department of Employment Security.
    • To apply for unemployment insurance, visit
    • To certify for unemployment insurance benefits, visit
    • If you have questions about Unemployment Insurance, please call the Customer Service Center at 800-244-5631 or 866-488-4016 TTY

TO APPLY FOR THE WIOA PROGRAM, please contact an Illinois workNet Center near you for eligibility requirements, application process, and orientation dates. Please visit the Illinois workNet Service Finder page, filter by City or Zip Code, and search for a Illinois workNet Center/American Job Center near you: