Only the Primary contacts are getting Progress page update via messages/emails. This will alleviate emails going to DHS caseworkers who may no longer be working with the EPIC customers.
Updated the text on the progress page for exempt option. DHS will now have 3 options:
Eligible - SNAP eligible and not receiving TANF benefits,
Ineligible - SNAP ineligible,
Exempt - SNAP eligible, exempt and not receiving TANF benefits.
Corrected how Category 1 and 2 is being populated based on employment. If a customer reports they are working on their intake application, they will appear as category 1, category 2 is if they are not working.
Updated the intake dashboard to show people with a follow up date in the past to show in the “Missed Orientation” section.
Removed the “Update Customer Status” section form profile details tab. All updates will now happen on other tabs of the customer profile.
Locked the Random Assignment tab until Eligibility Review has been completed and they have been marked SNAP Eligible.
Lock the Intake Activities tab after a customer has been randomly assigned.