Referral System Technical Assistance, Tutorials, & Videos


Overview
​The Illinois Department of Commerce and Economic Opportunity Office of Employment and Training is introducing the Illinois workNet Universal Referral System - a statewide tool designed to help workforce partners connect job seekers to services more efficiently and with less duplication.

The system can be used as a standalone tool or within IWDS 2.0 and is accessible to partners across American Job Centers, community organizations, and the broader workforce network.

With this system, partners can reduce duplicate intake, track referrals in real time, and work more seamlessly across organizations - creating a more coordinated experience for customers statewide.

Standing Office Hours
​​If you have any questions, please join us during Open Office Hours every Tuesday from 2:00pm-3:00pm.

​​​Type
Dates
​Topic
​​Description
​​​Zoom
7/28/2026 @ 2:00​pm
​Referral System Pilot Office Hours​
​Office Hours​
Zoom
​​8/4/2026 @ 2:00​​pm
​Referral System Pilot Office Hours​
​Office Hours​
Zoom
​8/11/2026 @ 2:00pm
​Referral System Pilot Office Hours
​Office Hours
Zoom
​8/18/2026 @ 2:00pm
​Referral System Pilot Office Hours
​Office Hours
Zoom
​8/25/2026 @ 2:00pm
​Referral System Pilot Office Hours
​Office Hours
Zoom
​9/1/2026 @ 2:00pm
​Referral System Pilot Office Hours
​Office Hours
Zoom
​9/8/2026 @ 2:00pm
​Referral System Pilot Office Hours
​Office Hours
Zoom
​9/15/2026 @ 2:00pm
​Referral System Pilot Office Hours
​Office Hours
Zoom
​9/22/2026 @ 2:00pm
​Referral System Pilot Office Hours
​Office Hours
Zoom
​9/29/2026 @ 2:00pm
​Referral System Pilot Office Hours
​Office Hours






Past Events
​​Module​​
​Recordings
​Resources
Module 1: Introduction to Referral System & Service Finder Integration
  • Audience: LWIAs and Referral Partners
Module 2: Referral System Partner Training - Send & Respond to Referrals, Reporting​
  • Audience: Group A LWIAs:
    1, 2, 3, 4, 5, 7, 13, 14, 20, 23, 25, 26
Module 2: Referral System Partner Training - Send & Respond to Referrals, Reporting​
  • ​Audience: Group B LWIAs:
    6, 10, 11, 15, 17, 18, 19, 21, 22, 24




Past Office Hours
​​Type
Dates
Topic
​​Description
​Zoom
​1/20/2026 @ 2:00pm
Referral System Pilot Office Hours​
​​Office Hours
​Zoom
​1/26/2026 @ 2:00pm
Referral System Pilot Office Hours​
​​Office Hours
​Zoom
​​2/2/2026 @ 2:00pm
​Referral System Pilot Office Hours​​
​​Office Hours
​Zoom
​​​2/9/2026 @ 2:00pm
​Referral System Pilot Office Hours​​
​Office Hours
​Zoom
​​​2/17/2026 @ 2:00pm
​Referral System Pilot Office Hours​​
​Office Hours
​Zoom
​​​2/24/2026 @ 2:00pm
​Referral System Pilot Office Hours​​
​Office Hours
​Zoom
​​​3/3/2026 @ 2:00pm
​Referral System Pilot Office Hours​​
​Office Hours
​​Zoom
​​​3/10/2026 @ 2:00pm
​Referral System Pilot Office Hours​​
​Office Hours
​Zoom
​​​​3/17/2026 @ 2:00pm
​​Referral System Pilot Office Hours​​
​Office Hours
​Zoom
​​​​3/24/2026 @ 2:00pm
​​Referral System Pilot Office Hours​​
​Office Hours
​Zoom
​3/31/2026 @ 2:00pm
​Referral System Pilot Office Hours
​Office Hours
​Zoom
​4/7/2026 @ 2:00pm
​Referral System Pilot Office Hours
​Office Hours
​Zoom
​4/14/2026 @ 2:00pm
​Referral System Pilot Office Hours
​Office Hours
​Zoom
​4/21/2026 @ 2:00pm
​Referral System Pilot Office Hours
​Office Hours
​​Zoom
​​​4/28/2026 @ 2:00​pm
​Referral System Pilot Office Hours
​Office Hours
​​Zoom
​​​5/5/2026 @ 2:00​pm
​Referral System Pilot Office Hours
​Office Hours
​​Zoom
​​​5/12/2026 @ 2:00​pm
​Referral System Pilot Office Hours
​Office Hours
​​Zoom
​​​5/19/2026 @ 2:00​pm​
​Referral System Pilot Office Hours
​Office Hours
​​Zoom
​​​5/26/2026 @ 2:00​pm
​Referral System Pilot Office Hours
​Office Hours
​​Zoom
​​​6/2/2026 @ 2:00​pm
​Referral System Pilot Office Hours
​Office Hours
​​Zoom
​​​6/9/2026 @ 2:00​pm
​Referral System Pilot Office Hours
​Office Hours
​​​Zoom
​6/16/2026 @ 2:00​pm
​Referral System Pilot Office Hours
​Office Hours​
​Zoom
​6/23/2026 @ 2:00pm
​Referral System Pilot Office Hours
​Office Hours
​Zoom
​6/30/2026 @ 2:00pm
​Referral System Pilot Office Hours
​Office Hours
​Zoom
​7/7/2026 @ 2:00pm
​Referral System Pilot Office Hours
​Office Hours
​Zoom
​7/14/2026 @ 2:00pm
​Referral System Pilot Office Hours
​Office Hours
​Zoom
​7/21/2026 @ 2:00pm
​Referral System Pilot Office Hours
​Office Hours
​Zoom
​7/28/2026 @ 2:00pm
​Referral System Pilot Office Hours
​Office Hours