Glossary

All A B C D E F G H I J K L M N O P Q R S T U V W Y Acronyms

  • Academic Skills
    ​Academic Skills are one part of a foundational skill set in many occupations and industries. Academic skills include:
    • Mathematics
    • Science​​​​​​ and Technology
    • Reading
    • Writing
  • Access Sites

    1. LWIBs, in consultation with the WIOA partner agencies, may determine that their local one-stop network includes additional sites that provide access to one or more partner services, but are not designated as a center. These “access sites” must link, physically or technologically, to the comprehensive one-stop center and any appropriate affiliate one-stop centers.

    2. This linkage may occur, for example, through referral processes to these centers and partner programs located in them.

    3. Access Sites provide customers with information on the availability of career services and other program services and activities, regardless of where they initially enter the public workforce system in the local area.

    4. Access Sites providing services by WIOA partner program staff must display appropriate signage identifying the site as part of the Illinois workNet and American Job Center networks. WIOA regulations require the common identifier or tagline be used on "all products, programs, activities, services, electronic resources, facilities, and related property and new materials used in the one-stop delivery system," which includes signage and materials printed, purchased, or created by the one-stop delivery system (20 CFR 678.900(c)). Resource room materials distributed to customers not printed, purchased, or created by the one-stop delivery system do not need to contain the common identifier or the tagline.

    5. Access Sites that are part of the one-stop delivery system do not need to be included in operating costs in the MOU nor do they need to go through the certification process (20 CFR 678.800).

  • Accessibility
    A broad term covering all aspects to ensure disabled community members can participate and have the same choices as non-disabled community members. This includes access to transportation; election access; access to water supply and sanitation; technology access; appropriate sources of communication and media to ensure information; and infrastructure that breaks down all physical barriers preventing equal access for disabled persons as the members of a community.
  • Achievement Motivation
    Intrinsically driven to succeed and excel. Strives to exceed standards and expectations. Exhibits confidence in capabilities and an expectation to succeed in future activities.
  • Acknowledges Team Membership and Role
    Accepts membership in the team. Shows loyalty to the team. Determines when to be a leader and when to be a follower depending on what is needed to achieve the team’s goals and objectives. Encourages others to express their ideas and opinions. Identifies and draws upon team members’ strengths and weaknesses to achieve results. Learns from other team members.
  • Acquaintance
    A person you know, but usually not a close friend.
  • Acting Fairly
    Treats others with honesty, fairness, and respect. Makes decisions that are objective and reflect the just treatment of others.
  • Acting Professionally
    Is pleasant, courteous and professional when dealing with internal or external customers. Develops constructive and cooperative working relationships with customers, and displays a good-natured, cooperative attitude. Is calm and empathetic when dealing with hostile customers.
  • Action Verbs
    Action verbs are used on resumes to identify the skills, experience, and accomplishments of job seekers.
  • Active Listening
    Active listening is a way of listening and responding to another person that improves mutual understanding, allowing a person to speak their viewpoint without feeling threatened. Whether in a group or one-on-one, it is important to listen actively in order to understand what is being said.
  • Active Site

    ​A location identified by an LWIB/LWIA as an Illinois workNet Site that is active and open.

  • ADA
    Americans with Disabilities Act of 1990​ Public Law 101-336 gives civil rights protections to individuals with disabilities similar to those provided to individuals on the basis of race, color, sex, national origin, age, and religion. It guarantees equal opportunity for individuals with disabilities in public accommodations, employment, transportation, State and local government services, and telecommunications.
  • Adaptability
    The ability of certain building spaces and elements, such as kitchen counters, sinks, and grab bars, to be added or altered so as to accommodate the needs of individuals with or without disabilities or to accommodate the needs of persons with different types or degrees of disability.
  • Adaptability and Flexibility Employing Unique Analysis
    Employs unique analyses and generates new, innovative ideas in complex areas. Integrates seemingly unrelated information to develop creative solutions; develops innovative methods of obtaining or using resources when insufficient resources are available.
  • Advocates
    Publicly affirms the importance and value of individual and group tasks in order to minimize the effect of budget cuts or other constraints on resources. Skillfully advocates on behalf of employees, teams and their work. Works hard to increase the prominence of employee’s or team’s work within organization.
  • All Kids
    The All Kids program offers Illinois' uninsured children comprehensive health care at a reasonable rate. The care includes doctors visits, hospital stays, prescription drugs, vision care, dental care, and medical devices.
  • Allocating Resources
    Estimates resources needed for project completion. Allocates time and resources effectively and coordinates efforts with all affected parties. Keeps all parties informed of progress and all relevant changes to project timelines.
  • Americans with Disabilities Act
    Americans with Disabilities Act of 1990​ Public Law 101-336 gives civil rights protections to individuals with disabilities similar to those provided to individuals on the basis of race, color, sex, national origin, age, and religion. It guarantees equal opportunity for individuals with disabilities in public accommodations, employment, transportation, State and local government services, and telecommunications.
  • Anticipates Changes in Work
    Anticipates changes in work demands and searches for and participates in assignments or training that address these changing demands. Treats unexpected circumstances as opportunities to learn.
  • Anticipates Obstacles
    Anticipates obstacles to project completion and develops contingency plans to address them. Takes necessary corrective action when projects go off-track.
  • Appearance
    Maintains a professional demeanor. Dresses appropriately for occupation and its requirements. Categories are business casual, business (coat and tie), and business formal (suit). Understands that appropriate appearance impacts cultural fit at the workplace. Maintains appropriate personal hygiene.
  • Application
    Integrates newly learned knowledge and skills with existing knowledge and skills. Uses newly learned knowledge and skills to complete specific tasks and in new or unfamiliar situations.
  • Apprenticeship Models

    An employer-driven, “learn while you earn” model that combines structured on-the-job training (OJT) with job-related instruction in curricula tied to the attainment of industry-recognized skills standards and leading to an industry credential. The OJT is provided by the employer, who hires the apprentice at the commencement of the program and pays the participant during the program.

  • Appropriate
    Suitable for fitting for a particular purpose, person, occasion, etc.
  • Arranging
    Makes arrangements (e.g. for traveling, meetings) that fulfill all requirements as efficiently and economically as possible; handles all aspects of arrangements thoroughly and completely with little or no supervision.
  • Art and Design Schools

    ​An art school is an educational institution with a primary focus on the visual arts, especially illustration, painting, photography, sculpture, and graphic design.

    Design could also include form and function when creating structures or other objects such as clothing, cars or cameras.

  • ASE-GED Preparation and High School Credits

    Programs that serve adults who have not completed a high school credential.  

  • ASE-GED, HSCR

    Programs that serve adults who have not completed a high school credential.  

  • Assessing Qualifications
    Assesses candidate qualifications thoroughly and accurately, recognizing and hiring/promoting those who possess the skills needed to fulfill vacant positions.
  • Attain
    To accomplish something: to achieve a goal or desired state, usually with effort. (Encarta World English Dictionary)
  • Attendance/Timeliness
    Understands work expectations for arriving on time for work, taking and returning from breaks on time, and calling supervisor prior to being late. Arrives to work and returns from breaks on time. Is rarely absent without cause. Understands the relationship between punctuality and how people perceive them. Understands scheduled work day expectations for attendance and follows them. Notifies supervisor in advance of absence.
  • Attends to Details
    Diligently checks work to ensure that all essential details have been considered. Notices errors or inconsistencies that others have missed, and takes prompt, thorough action to correct errors.
  • Attention to Detail
    Identifies main ideas; notes details and facts; detects inconsistencies. Identifies implied meaning and details. Identifies missing information. Identifies trends.
  • Attitude
    A mental disposition with regard to a fact or state (a helpful attitude) or a feeling or emotion toward a fact or state. Citation