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Sears Call Center

The information and links below are for individuals affected by the Sears Call Center layoff. To connect to additional information and services, click here and set up a My Illinois workNet account. External link opens in a new window

With an Illinois workNet Account you can:

  • create and store resumes,
  • use the Illinois job search tool,
  • view local employment information throughout the state,
  • see what other services and resources are available,
  • and much more.

If you have an Illinois workNet account, you are ready to begin.

Free Introduction to Illinois workNet classes are available at the workNet DuPage Career Center, 2525 Cabot Drive, Suite 302, Lisle, every Thursday from 1:00 pm to 4:00 pm. Please call to make a reservation, 630-955-2030. A Service Card is required to attend any events held at the workNet DuPage Career Center. Please stop by our Reception Desk to complete a short form to obtain your free Service Card.

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Before you are laid off:

* Attend a pre-layoff workshop (presented by DuPage County Workforce Development Division Staff) to learn about services and resources available to you. For information on these workshops for Sears Call Center Employees, call Susi Pihera at 630-955-2041 or email spihera@worknetdupage.org

* Review all of your current benefits such as life insurance, health insurance, and pension fund in order to locate similar benefits within your budget. Follow the links below to learn more about:

* consumer health plan information External link opens in a new window options such as COBRA and Illinois Healthcare Portal External link opens in a new window insurance and programs

* consumer retirement plan information External link opens in a new window to include pension plans and social security information External link opens in a new window

* money management calculators External link opens in a new window

* Locate workshops to help you prepare for a job or career change and job fairs by searching events External link opens in a new window in your area.

* Use Find a Resource Room External link opens in a new window to locate places where public computers are available for resume preparation and job searching. workNet DuPage Career Center Resource Room will be open Monday – Friday 8:00 AM – 4:15 PM 2525 Cabot Drive, Suite 302, Lisle 630-955-2030

* Register with Illinois Skills Match External link opens in a new window External link opens in a new window to find job openings that match your skills.

* Using the Illinois workNet portal prepare a resume and search for job listings in Illinois, complete a skill and interest self-assessment to help you identify potential career paths, and begin to research training programs both locally and throughout Illinois.

After you are laid off:

Use Illinois workNet to:

* File for Unemployment Insurance Benefits (under "Services" tab on Illinois workNet home page).

* Connect to counseling - locate needed services by category.

* Research other benefits that may be available to assist in your transition to re-employment.

Visit the workNet DuPage Career Center in Lisle to learn more about Dislocated Worker Services. At a glance:

* Friday Job Club

* Monthly Job Fairs

* Resource Room

* Job Search "Boot Camp" Workshops

* Personal and Professional Development Workshops

* Career Development and Assessment Services

* Scholarships for skills enhancement training and occupational/vocational training

Visit our website: www.worknetdupage.org External link opens in a new windowCall 630-955-2030 to get started.

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Copyright © 2006 - 2009 Illinois Department of Commerce and Economic Opportunity

Illinois workNet Centers are an equal opportunity employer/program. At Illinois workNet Centers, auxiliary aids and services are available upon request to individuals with disabilities. All voice telephone numbers on this website may be reached by persons using TTY/TDD equipment by calling TTY (800) 785-6055 or 711.