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Workplace Skills

To be successful at your job you need to have the required job skills. It is also very important that you have, and demonstrate, a variety of necessary workplace skills Link opens in a new window (also known as soft skills. Workplace skills are personal qualities, habits, attitudes, and social graces that make individuals good employees and compatible co-workers.

In a new job, it is important to understand the policies and procedures for the company, health/safety information and the company's work culture.
These skills, and many others, help you keep a job and excel in any work environment. Many businesses determine the Job Performance of  their employees on a regular basis, evaluating workplace skills, completing assignments, attitude Link opens in a new window, and behavior. To learn more about your present job skills click here.

Workplace Skills videoWatch a "Workplace Skills" video to learn about skills that will help you be successful at your job.

Click on the links below to learn more about workplace skills:

Computer Skills
Potential employers may want to know your computer skills and if you can use a computer to perform daily job tasks and to communicate with co-workers. Click here to learn more about digital literacy Link opens in a new window skills that you need to be a desirable job candidate.

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    Workplace Skills Tutorials - Free Online
    GCF logo GCFLearnFree.org offers free online tutorials covering workplace skills, such as workplace safety, business etiquette, resolving workplace conflicts and time management. GCF Global Learning also offers free online classes covering Microsoft Access, Excel, PowerPoint and Word.

    For more information, and to access this free online site, visit the Goodwill Community Foundation (GCF) Global Learning External link opens in a new window website.
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Illinois workNet Centers are an equal opportunity employer/program. At Illinois workNet Centers, auxiliary aids and services are available upon request to individuals with disabilities. All voice telephone numbers on this website may be reached by persons using TTY/TDD equipment by calling TTY (800) 785-6055 or 711.