Congratulations to those who joined the Elevate America program. You can log into your course(s) for one year from the date you activated the course(s).
If you have vouchers that were not used by October 31 2009, they have expired and can no longer be used to enroll in courses.
Click here to review or print a copy of the Elevate America Online Course Instructions (PDF)
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Follow these steps to return to Elevate America courses you have already started:
Step 1: Log in to https://www.microsoftelearning.com/ 
Step 2: Click on the Returning Users "Sign In" link on the right side of the light blue section (or click on the "Sign In" link located at the top right corner of page) and enter your member name (____________@ea.illinoisworknet.com) and password. The system may remember
your login or prompt you to select an automatic login.
Step 3: In the light blue section, see "Welcome Back" and the list of your selected courses, with percentage of completion.
Step 4: Click on the name of the course that you want to continue working on.
Step 5: On the course page, click the "Resume This Course" button to continue working on your course.
Elevate America vouchers expired October 31, 2009.
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Use the following 1-800 number and email address if you have any questions about Microsoft Elevate America. (800) 636-7544 E-mail: e-learn@microsoft.com Click here for additional Microsoft Elevate America customer service information. 
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If you received an email notification that your Elevate America Microsoft online courses have been reassigned to your account, follow these steps to access the online course(s):
Step 1: Check your computer to be sure that it meets Microsoft's computer requirements. Your computer MUST meet the requirements to enter vouchers and take the online courses. Click here now to scan your system. If your computer cannot meet requirements, click here 
to find locations near you offering public-access to computer labs.
Note: in order to pre-activate your vouchers a Microsoft Live Id userid and password had to be created. Using any other Live Id that you may have will not allow you to access your courses. You must use the ID and password referenced in the email notification.
Step 2: Log in to https://www.microsoftelearning.com/
Step 3: Click on the Returning Users "Sign In" link on the right side of the light blue section (or click on the "Sign In" link located at the top right corner of page) and enter the member name and password you have been provided with in the email notification.
Step 4: In the light blue section, see "Welcome Back" and the list of the selected courses.
Step 5: Click on the name of the course that you want to work on.
Step 6: On the course page, click the "Resume This Course" button.
If you need customer support, please contact the Microsoft Regional Support Center by phone at (800) 636-7544 or follow this link to their online course support site.
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If you have been assigned a pre-activated course set, follow these steps to access your courses:
Step 1: Check your computer to be sure that it meets Microsoft's computer requirements. Your computer MUST meet the requirements to enter vouchers and take the online courses. Click here now to scan your system. If your computer cannot meet requirements, click here to find locations near you offering public-access to computer labs.
Step 2: Modify the personal information on your Microsoft Learning account. Modifying the personal information on your account will protect your Microsoft E-learning account from being accessed by others and will insure that you receive email notifications from Microsoft E-learning. Follow this link https://profile.microsoft.com/RegSysProfileCenter/default.aspx?lcid=1033 to access the Microsoft Profile center. Now click on the “Update my personal information” button on the right side of the screen. Sign in using the Elevate America ID/Password provided in the email notification.
Step 3: On the My Personal Information page:
Update the My Name information. Click on the (edit) link, provide your first and last name and click on the (save) link.
Add your email address to this account by updating the My E-Mail Address. Click on the (edit) link, provide your preferred e-mail address and click on the (save) link.
This field may contain a temporary email address. If it does, remove the temporary email address and add your own. A verification email will be sent to your email address. Note if you do not provide your e-mail address, you will not receive confirmation messages from Microsoft.
Change the password for your account. On the left side of the My Personal Information page click on change password. This will pop up a new window to the “Windows Live” site. You will first have to enter a birth year and click on the I Accept button.. Next you can update your password. Be sure to write down your new password for future reference.
Sign out of the profile center in the upper right-hand corner of the screen and then close this window.
Step 4: Login and access your courses. Click on https://www.microsoftelearning.com
If the upper right corner of the Microsoft Elearning screen displays “Sign in”. Sign in using the E-mail address and password provided in the email notification.
Step 5: Click on the “My Learning” button in the upper left portion of the screen to display your pre-activated Microsoft courses. Each Microsoft Course Collection (Word, PowerPoint…) has multiple courses. For instance, if you have the Microsoft Word 2007 course set, ten Microsoft Word courses will be displayed.
You are now set up to work on your Elevate America Microsoft Elearning course(s). Once you exit Microsoft Elearning you can use the same link listed above to continue your course work.
If you need customer support, please contact the Microsoft Regional Support Center by phone at (800) 636-7544 or follow this link to their online course support site.
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