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Customer Group Redesign Webinar

Get Connected Webinars for Workforce Professionals

Webinar Topic: Illinois workNet® Customer Group Redesign Webinar
Webinar Date/Time: January 11& 12, 2011
Webinar Materials: Archived January 12 Webinar (39:44 minutes)

, Webinar PowerPoint (PDF)

The webinar highlighted the resources and guidance available in Illinois workNet. This included a demonstration of veteran resources on the individuals pathway, bussinesses pathway and the workforce professionals pathway.

Webinar Polling Questions

Select the customers you typically serve (select all that apply).

Have you used the customer group tool within Illinois workNet?

I use customer groups with the following types of customers (select all that apply).

General Customer Groups: Which process do you prefer?

General Customer Groups: Using the customer group and invitation process, what features need to be included (select all that apply)?

General Customer Groups: What information should the invitation include (select all that apply)?

IWDS Customer Groups: Which process do you prefer?

IWDS Customer Groups: What features should be incorporated into the IWDS customer groups (select all that apply)?

IWDS Customer Groups: Would it be helpful for the system to automatically provide recommended activities based on the services they are registered for in IWDS?

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Illinois workNet Centers are an equal opportunity employer/program. At Illinois workNet Centers, auxiliary aids and services are available upon request to individuals with disabilities. All voice telephone numbers on this website may be reached by persons using TTY/TDD equipment by calling TTY (800) 785-6055 or 711.