| Skill |
Performance Improvement Plan Needed |
Needs Development |
Proficient |
Exemplary |
| Attendance |
Excessive absences consistently impact work performance. Additional training and guidance are needed from the instructor/case manager.
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Below 90% attendance per agreed upon work schedule, but participant seeks out opportunities to make up missed work. |
Maintains 90% attendance per agreed upon work schedule and notifies supervisor ahead of time prior to absence. On a pathway to understand the importance of being dependable.
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100% attendance per agreed upon work schedule or missed one day with valid reason that did not occur during first two weeks. Level of dependability is a model for other new workers.
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| Punctuality |
Excessive lateness consistently impacts work performance. Additional training and guidance are needed from the instructor/case manager. |
Inconsistent in arriving to work, returning from breaks on time, and calling supervisor prior to lateness.
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Arrives to work and returns from breaks on time. If late, calls supervisor ahead of time. On a pathway to understanding the importance of reporting to work on time consistently. |
Perfect or near perfect in arriving for work and returning from breaks on time. Model for other new workers. |
| Workplace Appearance |
Has not yet demonstrated appropriate appearance and/or personal hygiene for position and duties. Additional training and guidance are needed from the instructor/case manager. |
Shows inconsistent effort in demonstrating appropriate appearance and/or personal hygiene for workplace. |
Shows effort to dress appropriately and practice hygiene for position and duties. On a pathway to understanding how to show professional appearance at work.
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Consistent display of professional appearance and hygiene serves as a model for other new workers.
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| Taking Initiative |
Reluctant to begin tasks without significant staff intervention. Needs frequent reminders. Additional training and guidance are needed from the instructor/case manager. |
Inconsistent effort to begin or remain on task. Needs prompting. Often shows minimum performance. |
When given tasks, shows effort to begin and remain on task until completion. Once assignment is learned, can work independently. Initiates interaction for next task. On a pathway to being a self starter. |
Consistently begins and remains on task until completion, and initiates interaction for next task. Can work independently, and leads others. |
| Quality of Work |
Has not yet given best effort. Rarely evaluates work and uses feedback. Completes work inconsistently. Additional training and guidance are needed from the instructor/case manager. |
Inconsistent effort toward quality of work. Sometimes evaluates own work and uses feedback, but inconsistent in meeting quality standards. |
Shows effort to meet quality of work expectations. Is learning to evaluate own work, and use employer feedback to improve performance. On a pathway to achieving consistent quality of work. Quality of work often exceeds expectations. |
Consistently gives best effort. Evaluates own work and uses employer feedback.
|
| Communication Skills |
Seldom speaks clearly or listens attentively. Repeatedly uses inappropriate language for the workplace. Additional training and guidance are needed from instructor/case manager. |
Inconsistent in communicating in a manner and language appropriate for the workplace. Inconsistent in effort to speak clearly or listen attentively. |
Shows effort to communicate in a manner and language appropriate for the workplace. Listens attentively. On a pathway to being a good workplace communicator.
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Consistently demonstrates positive oral/non-verbal communication skills. Speaks clearly and listens attentively. Can effectively present to a group if needed.
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| Response to Supervision |
Reluctant to accept feedback and constructive criticism from supervisor. Responds with poor verbal or non-verbal communication. Additional training and guidance are needed from the instructor/case manager. |
Inconsistent effort in accepting direction, feedback, and constructive criticism from supervisor. Shows potential for improvement. |
Shows effort to accept direction and constructive criticism with a positive attitude. Uses feedback to improve work performance. On a pathway to being a responsive employee. |
Consistently accepts direction and constructive criticism with positive attitude. Uses feedback to improve work performance, and provides new and useful ideas to employer.
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| Teamwork |
Has not yet demonstrated appropriate group behaviors. Improvement needed in treating others with respect. Rarely contributes to group efforts. Additional training and guidance are needed from the instructor/case manager. |
Inconsistent in showing positive group behaviors amongst coworkers, and in contributing to group efforts. Shows potential for improvement. |
Shows effort to work well with co-workers, be respectful, and contribute to group efforts. Respects diversity within the workplace. On a pathway to being a good team contributor. |
Consistently facilitates positive group dynamics. Demonstrates leadership that plays a significant role in success of group efforts. Promotes larger group unity. |
| Problem Solving /Critical Thinking |
Makes little or no effort to use knowledge learned from the job to solve workplace problems. Additional training and guidance are needed from the instructor/case manager.
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Inconsistent in willingness to use sound reasoning to solve work problems. Shows potential for improvement. Shows a willingness to use sound reasoning, and job knowledge to solve workplace problems. |
Shows initiative in improving skills. On a pathway to consistently using problem solving or critical thinking in the work environment.
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Consistently applies sound reasoning to solve work problems. Identifies potential problems before they can occur. |
| Workplace Culture, Policy and Safety |
Has not demonstrated understanding of workplace policies or workplace culture. Additional training and guidance are needed from the instructor/case manager. |
Inconsistent in willingness to learn and follow safety rules, policy, and workplace culture.
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Shows a willingness to learn and follow safety rules, policy, and workplace culture. Shows clear understanding of work policies and safety rules. |
Exhibits honesty and integrity. Has completed applicable safety training and has led coworkers.
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