Incorporate Illinois workNet into Orientation sessions. Orientation sessions could be held via physical location and Web conferencing. Individuals could have the option of participating in person or virtually. Orientation sessions could be archived so that individuals could learn more about the programs when it is convenient for them. Orientation should include a brief overview of the resources and a listing of access sites in addition to your physical location.
Invite your customers to join your customer group during orientation. Customer groups allow you to view activity and assessment results for your customers. Plus, it provides a way for you to send out information on deadlines, upcoming events and opportunities. Use the group invite to easily add customers to your group.
Best Practice Example submitted by Chicago Workforce Center in Pilsen (LWIA 9) - This online orientation 
provides an overview of the services, location information, and documentation customers need to provide.
Partners who offer Basic Computer Skills classes/workshops should incorporate Illinois workNet into the curriculum. Then participants will learn basic computer skills and Illinois workNet resources at the same time.
Review the Computer Skills Training area (Individuals Pathway) and Computer Skills Training area (Workforce Partners Pathway) of Illinois workNet for training individuals at various skill levels
Print Materials: Listed below are tutorials that will help your customers improve their computer knowledge and skills.
- BBC WebWise Computer Basics (PDF
): This tutorial covers the basics of using a computer. It includes using the mouse, keyboard, and printing. It also explains what windows and icons are and how to manage photos and music. - BBC WebWise Internet Basics (PDF ): This tutorial covers the basic of the internet; using it, searching, registering with a website, emailing, and online shopping.
- BBC WebWise Social Media Basics (PDF ): This tutorial covers the basics of social media, including setting up an online profile, updating status's, sharing photos, and organizing events.
- Illinois workNet's Getting Started for New Computer Users handout (MS Word ) (PDF ): This handout starts with a self-assessment quiz to identify your current computer skills. It then covers basic computer skills, including getting comfortable with computers, enhancing your skills, computer safety, key word searching, and registering with Illinois workNet.
Sites that offer Resume Writing classes/workshops should incorporate using the following Illinois workNet resources:
Prepare Your Resume resources such as the resume builders, worksheets, prepare your resume activity, examples, and online resources.
Skills and Interest resources and activity for using transferable, job, and technical skills to enhance a resume.
Workplace Skills and activity to identify and include skills that employers expect in their employees.
Review activity responses in your customer group.
Sites that offer Job Search classes/workshops should incorporate using Illinois workNet. Some resources that are available through Illinois workNet are:
Introduction to Job Search Preparation and Resume Writing Activity
Introduction to Job Searching and Applying for a Job
Networking Activity
Workplace Skills and activity to learn about skills that employers expect in their employees.
Prepare Your Resume resources such as the resume builders, worksheets, examples, and online resources.
Job Search Tools such as job search engines, local events, local promos, job boards, potential employers search, and more.
Review activity responses in your customer group.
Sites that offer Interviewing classes/workshops should incorporate using the following Illinois workNet resources:
Preparing for an Interview resources
Preparing for an Interview Activity
Basic Skills resources to be prepared for skill tests during the interview process.
Potential Employer and Networking for learning more about the organization prior to the interview.
Review activity responses in your customer group.