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Workplace Skills

workplace skills New Work Readiness Program Guide (PDF) Link opens in a new window: Provides instructions on accessing and using tools to access and view customer employability activities, study guide, work readiness assessment results, and certificate of completion.

The purpose of the workplace skills wheel is to identify essential workplace skills that employers expect and provide a format that:
  • Is easy to follow and understand
  • Offers resources to improve workplace skills
  • Is cross walked to national and state standards
  • Is linked to relevant work readiness assessments across the continuum of workforce services

Standards Crosswalk with National/State Standards and Assessments

Crosswalk with Illinois workNet Common Essential Skill Area Categories

Crosswalk with Illinois workNet Common Essential Skill Area Categories (PDF Link opens in a new window)

Crosswalk with Illinois workNet Skill Definitions

Crosswalk with Illinois workNet Skill Definitions (PDF Link opens in a new window):  The national and state standards and rubrics use various formats. The definitions were placed in the appropriate skill levels. This crosswalk shows the organizations terminology and how/where their identified skill level fits within the skills levels adopted by Illinois workNet.

Level      

Definition  

 Level 1
  • Foundation: Expectations for entry level and higher (not occupation/industry specific)
  • Foundational competencies are essential to a large number of occupations and industries. Employers have identified a link between foundational competencies and job performance and have also discovered that foundational competencies are a prerequisite for workers to learn industry-specific skills.
 Level 2
  • Industry-Wide Technical: Expectations for industry specific technical skills
  • Industry-wide technical competencies cut across industry sub-sectors making it possible to create career lattices where a worker can move easily across industry sub-sectors. Rather than narrowly following a single occupational career ladder, this model supports the development of an agile workforce.
 Level 3
  • Management: Expectations for management level and higher (not occupation/industry specific)
  • Management competencies across a large number of occupations and industries. Industry specific models may include Occupation-Specific Requirements, Occupation-Specific Technical Competencies, and Occupation-Specific Knowledge Competencies.

Reference Sources
Chicago Workforce Investment Council Employability Assessment  External link opens in a new window
Common Core State Standards Initiative External link opens in a new window
DOL General Competency Model Blocks External link opens in a new window
Illinois Workforce Investment Board Information Technology Task Force Link opens in a new window
Illinois workNet® Worksite Evaluation
National Academy Foundation  External link opens in a new window
National Occupational Competency Testing Institute NOCTI External link opens in a new window
National Work Readiness Skill Council External link opens in a new window
States’ Career Cluster Initiative External link opens in a new window

Workplace Skill Design

All of the skill areas (except the Industry-Wide Technical Skills) are set up with three pages.
 Scenarios The first page provides two scenarios.  The first scenario is typically an entry level position.  The second scenario is an example from one of the STEM career clusters (pathways).  The answer is based on the workplace soft skill or computer skill.  It does not include in depth technical skills.
 Skills The second page provides a possible solution using the specific workplace skill area.  All areas have foundation level answers.  Some have management level answers.  Management level answers are only provided if management level skills are included in the skill definitions.
 Next Steps The third page provides basic next steps for using the workplace skills to help them prepare to find a job.  Plus, next steps for finding a job or finding training for technical skills.

The Industry-Wide Technical Skills page provides information on tools to help find training programs and gain technical skills.

The center of the wheel has an image map with sound that compares a career ladder to a rock climbing wall  to show how their workplace skills can help them reach their goal.

Approaches For Using with Customers With Minimal Work Experience

In a classroom setting, divide youth into small groups.
  • Assign each group 1 or 2 workplace skill areas.
  • Have each group read the scenarios for the skill areas.  Then discuss what they would do in that situation.  They can look at the answers, skill definitions and resources.  
  • The group can discuss an example of a situation in their life where they used the workplace skill.
  • Each group can present the information to their peers as a presentation.  They could create a skit of how they could demonstrate they have the workplace skill in an interview.  For example, have a mock interview or create a skills test that could be given as part of the interview process.

Approaches For Using with Customers With Work Experience

Individuals with work experience often have workplace skills, but they do not know how to market themselves with those skills.

In a classroom setting, divide youth into small groups.
  • Assign each group 1 or 2 workplace skill areas.
  • Have each group read the scenarios for the skill areas. Then, have them discuss an example of a situation in their life where they used the workplace skill.
  • Have each person complete the activity to rate themselves on the skill. 
  • Have each person discuss or show how they plan to use the skill(s) in their resume and when networking. 
  • Have each person prepare a sample of how they would demonstrate to an employer during an interview that they have the skill.

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Illinois workNet Centers are an equal opportunity employer/program. At Illinois workNet Centers, auxiliary aids and services are available upon request to individuals with disabilities. All voice telephone numbers on this website may be reached by persons using TTY/TDD equipment by calling TTY (800) 785-6055 or 711.