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NOCTI 21st Century Skills Assessment

Illinois workNet offers the NOCTI 21st Century Skills Assessment to Illinois workNet partners for free. This is a non-occupation specific, multiple choice, 100-question, online assessment.

Specific Competencies and Skills Tested in This Assessment

  • Reading Skills - 5 %   (related Illinois workNet resources Link opens in a new window)
    • Interpret technical and general interest materials commonly used
    • Apply understanding of the material to job operations
  • Math Skills - 9 %   (related Illinois workNet resources Link opens in a new window)
    • Perform math operations using whole numbers, fractions and percentages
    • Use statistics (percent, average, median, std. dev.) to monitor processes and quality of performance
    • Use mathematical reasoning to solve word problems
    • Use algebra-based formulas
    • Perform job-specific math operations
  • Writing Skills - 8%   (related Illinois workNet resources Link opens in a new window)
    • Define the purpose
    • Determine the audience
    • Gather information
    • Plan the format/layout
    • Write a first draft
    • Edit and revise to ensure document is complete, clear, concise, correct and considerate of the reader
  • Speaking and Listening Skills - 8%    (related Illinois workNet resources) Link opens in a new window
    • Give and take directions or instructions
    • Give and respond to oral reports or presentations
    • Participate in group or team discussions
    • Engage in conversations with co-workers, supervisors, and clients
  • Computer Literacy - 6%   (related Illinois workNet resources) Link opens in a new window
    • Use common software to word process, create spreadsheets, and use databases
    • Transfer the operating principles of one application to another similar application
    • Use the knowledge of computer logic, operating systems, and basic troubleshooting techniques
  • Reasoning, Problem-Solving, and Decision-Making - 7%   (related Illinois workNet resources) Link opens in a new window
    • Differentiate among types of problems (technical, human relations, ethical)
    • Use established methods of problem-solving and decision-making in individual and group settings
    • Apply previous learning to situations where problems must be solved or decisions made quickly
    • Test solutions or decisions to determine effects or to identify related problems
  • Understanding the ”Big Picture” - 6%   (related Illinois workNet resources) Link opens in a new window
    • Identify the company’s mission and the individual employee’s contribution to that mission
    • Identify how the company functions within the broad world of business, industry, and service
    • Explain the rationale behind organizational policies and procedures
    • Explain the necessity and benefits/disadvantages of organizational change
    • Explain basic economic concepts
  • Work Ethic - 6%    (related Illinois workNet resources) Link opens in a new window
    • Exhibit responsibility: come to work as assigned, contribute work required, adhere to policies, etc.
    • Exhibit flexibility and adaptability
  • Positive Attitude - 8%   (related Illinois workNet resources) Link opens in a new window
    • Cooperate with co-workers and supervisors
    • Take directions willingly
    • Exhibit eagerness to learn
    • Act in a pleasant and polite manner with customers, co-workers, and supervisors
  • Independence and Initiative - 8%    (related Illinois workNet resources) Link opens in a new window
    • Work without constant supervision
    • Find tasks to perform on one’s own
    • Make suggestions for improvement
    • Exhibit interest in making the organization more effective and productive
    • Maintain work standards in the midst of change
  • Self-Presentation - 13%    (related Illinois workNet resources) Link opens in a new window
    • Identify ways in which the individual employee represents the organization
    • Exhibit a neat appearance
    • Use effective communication skills
    • Exhibit elements of etiquette required in professional settings
  • Attendance - 6%    (related Illinois workNet resources) Link opens in a new window
    • Limit tardiness, early departures, and absences to legitimate and essential occasions
    • Explain the importance of satisfactory attendance to the overall operation of the business
    • Negotiate anticipated absences according to company policy
    • Call in to notify the supervisor of unanticipated absences
  • Team Member -  10% (related Illinois workNet resources) Link opens in a new window
    • Attend team meetings, focus on the topic/purpose, offer facts and ideas, and help others to contribute
    • Look for ways to help others
    • Recognize others for their contributions
    • Let others know what is needed to get the job done
    • Explain the importance of teamwork to the overall operation of the business

Order the 21st Century Skills Assessment for Free


All Illinois workNet partners can provide the 21st Century Skills Assessments to their customers for free. 
  1. Log into your Illinois workNet workforce partner account.
  2. Click on My Tools Link opens in a new window for a list of tools.
  3. Click on NOCTI 21st Century Skills Assessment for instructions and to order the online assessments with immediate access.
  • Important Notes: 
    • The first time a site requests to become a NOCTI proctor site: An Illinois workNet account holder with a user role of organization administrator or higher must make the initial request. The person who submits the original request will be the site contact for NOCTI. If you do not meet the above criteria, you will be automatically provided the appropriate contact information and next steps to get your location set up.
    • First time you request access to the NOCTI assessments and your site is already set up as a proctor site. Once you agree to the terms of use, you will have access to ordering assessments.

Order the Assessment
Once the assessments are ordered, participants can immediately access the assessment.  It is recommended that you order the assessments online no more than 7 days before the event for only those who are scheduled to attend the event.

Things to consider before ordering the assessments:
  • What time is available?  Will you need one session or break it into two sessions?
    • 1 = One two-hour session to complete the 100-question assessment 
    • 2 = Two 60 minute sessions to complete the 100-question assessment (50 questions per session)
    • 3 = Three 40 minute sessions to complete the 100-question assessment (approximately 33 questions per session)
  • Who are the participants? 
    • Adults
    • Dislocated workers
    • Youth
    • Note:  If you have a mixed group, you may want to have separate test codes for youth, dislocated worker, and adult.  Each participant will receive the same assessment.  However, the classification allows you to look at the scores at a later date and distinguish between the different types of customers completing the assessment.  For example, a person with years of work experience will most likely get a higher score on the assessment than someone with minimal work experience.
  • Will some participants need to have the assessment read to them?  If so, order a Text-to Speech (TTS) version for that participant? 
    • They will need to use headphones for this assessment.
    • Use a separate order to create a separate passcode for this assessment. By using a different passcode you can make sure the appropriate person gets the TTS assessment. For example, if you have 15 participants total and 2 need text to speech, order 13 using passcode "Test728" and 2 using passcode "Test728-tts".
  • What do you want to use as a session passcode?
    • This must be a unique code.
    • It is not case sensitive and must be between 5-25 characters.
    • We recommend using an abbreviation for your center (or proctor last name) and the date.
      • Add "-tts" to the end of the passcode for text-to-speech tests
      • Add "Y" for youth
      • Add "DW" for dislocated worker
      • Add "A" for adult
  • When are you going to offer the proctored assessment and how many people will attend?
    • With each order that is submitted, a message will appear at the top of the page to confirm the order was successful.
    • Within the message is a link to a business card size instruction sheet for your customers. Save the electronic copy and print the business card size handouts for participants.
    • Click Show/Hide Past Orders to see used passcodes and order dates.

Before and During the Proctored Event

  1. Make sure the computers that will be used during the event meet the minimum system requirements. These are available in the online instructions and in the Proctor Guide.
  2. Provide each participant with the business card size handout that you created when you ordered the assessments.  It will have the web address, passcode, and instructions to access their assessment at the beginning of the event.  A template is also available in the online instructions. (Note:  You must be logged into your workforce partner account to view this page.)
  3. Proctors read from and follow the proctor guide to get participants started. (Note: Short on staff time? A proctor can be an intern or part time staff.) The proctor guide includes what to do when there are technical issues during the assessment.
  4. Participants log into their accounts and enter their test codes. Tests are automatically distributed to participants and linked to their Illinois workNet account.

View Assessment Results and Reports


Participants will receive a score summary immediately after the test. Official scores (processed by NOCTI) will be available 48 hours after assessment completion.

The official scores will be available for both the individual and Illinois workNet partner.  If the participant successfully completed the NOCT assessment, they will be able to download the NOCTI Certificate of Completion.

Individual: The participant will receive a notice when their official scores are available in their Illinois workNet account. Once they log into their account, they can click on the Results tab to view the results and guidance if additional skill enhancement is needed.

Illinois workNet Partner: Workforce partners can view the results of individuals through customer groups Link opens in a new window. Once in your customer group, select the show search options link to filter customers by completed assessments.

Illinois workNet Coordinators and Site Contact: The Site Contact can run group reports for their sites (based on date range and customer category). Illinois workNet Coordinators can run the same reports for their entire Local Workforce Investment Area (LWIA) or specific sites within their LWIA.
  1. Log into your workforce partner account and select Site Administration. 
  2. Select Activity Reports.
  3. Select Average NOCTI Scores and enter the desired search criteria.


 
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