Information Support and Services
In the Information Support and Services pathway, you would set up computers, install the software, and make sure that everything is working. If there is a problem, you would find the best solution and test it. You may also be expected to teach other employees how to use the software. In some businesses, you may have to make adaptations in the software to meet specific company needs. Or you may integrate software programs or databases.
Now, select one of the following occupations.
Help Desk TechniciansComputer support specialists help people solve problems with their computer hardware and software.
User Support SpecialistsComputer support specialists help people solve problems with their computer hardware and software.