EPIC Pilot Program Resources

Program & Fiscal


Planning

  • JTED-SNAP (EPIC) Request For Application (PDF)
  • Supplemental Nutrition Assistance Program (SNAP) Employment & Training Manual (DHS Website)
  • Monthly Recruitment Tool (Excel)
  • Security and Privacy Controls Questionnaire (PDF)
  • IES HIPAA Privacy Policy Training Attestation (PDF)
  • IES Certificate of Understanding (PDF)
  • EPIC Training Models (PDF)
  • EPIC Procedures Manual (PDF)
  • Training Program Closeout Timeline (PDF)

Computer Lab Inventory/Maintenance

  • ​​​How to Set the Homepage (PDF)
  • How to Clear Browsing History (PDF​)
  • How to Scan and Update Virus Protection (PDF)
  • How to Reinstall Virus Protection (PDF)
  • Hotspot Instructions (PDF)
  • Weekly Computer Maintenance Checklist (PDF​)

Customer Handouts/Marketing

Worksite **Coming Soon

  • EPIC Supportive Service Form (Word)
  • EPIC Wage Timesheet (Excel)
  • Worksite Agreement (Word)
  • Worksite Assessment (Word)

Fiscal

  • DOL Indirect Cost Guide (PDF)
  • GRS User Manual (PDF)
  • Monthly Production vs Cost (Excel)

End of Program **Coming Soon

Instructions


Instructions in Alphabetical Order

  • Add EPIC Partner Sites to Service Locator (PDF)
  • Request Staff Access to EPIC Tools (PDF)
  • Application Example (PDF)
  • Assessments in Illinois workNet (Webpage)
  • Exemption Status & Retention Only Services Scenarios (PDF)
  • Mandatory vs. Voluntary Customer Infographic (PDF)
  • CBO - Appointment Calendar (PDF) 4/17
  • CBO - Assessment Dashboard & Tools (PDF) 9/17
  • CBO - Benchmark Report Definitions (PDF) 2/18
  • CBO - Case Note Writing Resource (website) 2/18
  • CBO - Completing a 2151A (PDF)12/17
  • CBO - Completing a 3085 (pdf4/17
  • CBO - Conciliation Process (PDF) 7/17
  • CBO - Customer Completion Status Instructions (PDF​) (formerly Exit) 10/17
  • CBO - Customer Incident Reporting (PDF) 3/17
  • CBO - Customer Search for Region 1 (PDF) 2/17
  • CBO - DHS Forms Used and Progress Page Flow (PDF) 8/17
  • CBO - Enrolled Customer Dashboard (PDF) 8/16
  • CBO - Enrolled Customer Progress Page (PDF​) 2/18
  • CBO - EPIC Supportive Service Form (Word)
  • CBO - EPIC Wage Timesheet (Excel)
  • CBO - Illinois Adult Learning Hotline (PDF)
  • CBO - Individualized Services, Training and Employment Plan (ISTEP) Overview (PDF)​​ 12/17
  • CBO - Initial Customer Intake Worksheet (PDF) 1/18
  • CBO - Intake Flow Chart (Mandatory Participant PDF) (Voluntary Participant PDF) 6/16
  • CBO - Intake Process (PDF) 8/17
  • CBO - Observational Evaluation (PDF)
  • CBO - Optimal Resume (PDF)
  • CBO - Rejected Referral (PDF) 4/17
  • CBO - Reverse Referrals (PDF) 12/16
  • CBO - Staffing Reports and Documentation (PDF) 8/17
  • CBO - Worksite Agreement (Word)
  • CBO - Worksite Assessment (Word)
  • CBO - Worksite Evaluation (PDF)
  • CBO - Worksite Placement & Payroll (PDF) 8/17
  • DHS - Appealing a Sanction with EPIC participants (PDF) 7/17
  • DHS - Assign Customer to Training Program​ (PDF) 8/17
  • DHS - Clearing Browsing History (PDF​)
  • DHS - Conciliation Process (PDF) 1/17
  • DHS - Customer Orientation Handout (PDF​) 6/16
  • DHS - Customer Orientation Fillable Forms Handout (PDF) (Spanish PDF)
  • DHS - Download videos (PDF
  • DHS - During the Orientation (PDF)
  • DHS - Employed before CBO Engagement (PDF) 4/17
  • DHS - Enrolled Customer Progress Page (PDF) 8/17
  • DHS - EPIC Eligibility Review (PDF) 6/16
  • DHS - EPIC Management Duties (PDF)
  • DHS - Export a List from EPIC Dashboard (PDF) 4/16
  • DHS - Intake Activities Tab (PDF) 12/16
  • DHS - Invite Customers to Orientation (​PDF) 8/16
  • DHS - Orientation Checklist (PDF)
  • DHS - Orientation Checklist Pod - Chicago (PDF)
  • DHS - Orientation Checklist Feeder- Chicago (PDF)
  • DHS - Policy on Gathering Information during Random Assignment
  • DHS - Pre Orientation Questions (PDF)
  • DHS - Prepare for the Orientation (PDF​)
  • DHS - Random Assignment Steps (PDF) 7/16
  • DHS - Rescheduling Customers for Re-engagement (PDF) 11/17
  • DHS - Self Directed Training (PDF)
  • DHS - Self Directed Training - Invitation Process (PDF)

  • DHS- Staffing Reports and Documentation (PDF) 6/17
  • DHS - Training Suitability Interview Questions (PDF) 12/16
  • DHS - Using the EPIC Intake Dashboard - (PDF) 6/16
  • DHS - Updating Customer Information (PDF) 7/16
  • NOCTI User Guide for Partners (PDF)​​

Resources


Customer Handouts & Assessments

Presentations in Date Order (The most recent presentations are listed first.)

CBO TA Webinar Training - Criminal Records Relief provided by Beth Johnson (September 28, 2016)
  • Webinar (Link)
  • Criminal Records Relief: Getting a Second Chance (PDF PowerPoint)
  • Alternative Forms of Relief for Criminal Records - Quick Reference Chart (PDF)
  • Basics Expungement and Sealing (PDF)
  • Alternate Forms of Relief Brochure (PDF)
  • Adult Expungement & Sealing Flow Chart (PDF)
  • Expungement Help Desk Flyer (PDF)

CBO In-person Meetings May 16 & 19, 2016

  • PowerPoint (PDF)
  • EPIC Scenarios (PDF)
  • CBO - Appointment Calendar (PDF)
  • CBO - Enrolled Customer Dashboard (PDF
  • CBO - Enrolled Customer Progress Page (PDF
  • DHS- EPIC Eligibility Review (Instructions/Checklist)
  • Individualized Services, Training and Employment Plan (ISTEP) Overview (PDF)

CBO Grantee Meeting April 18, 2016.

  • Agenda (PDF)
  • Illinois workNet EPIC Partner Tools for Facilitation, Engagement, and Tracking PowerPoint (PDF)
  • Draft Procedures Manual (PDF)
  • EPIC CBO Grantee Meeting - Procedures Manual PowerPoint (PDF)

CBO TA Webinar Training - April 6, 2016

  • Interim Process for Engaging Enrolled Customers (PDF
  • Draft Procedures Manual (PDF)
  • Webinar Summary (PDF)

CBO TA Webinar Training - March 9, 2016

  • External Security Awareness Training PowerPoint (PDF)
  • HIPAA and Privacy Policy Training for Externals PowerPoint (PDF)
  • Security and Privacy Controls Questionnaire (PDF)
  • IES HIPAA Privacy Policy Training Attestation (PDF)
  • IES Certificate of Understanding (PDF)
  • ILDHS IES Staff List (Excel)

In-person training (Feb-March 2016)

  • Agenda (PDF)
  • General Intake Overview PPT - All Regions (PDF​)
  • EPIC SNAP E & T Pilot Evaluation PowerPoint (PDF)
  • Training Infographic (PDF)


Staff Instructions sheets

  • Using the EPIC Intake Dashboard (​PDF)
  • Invite Customers to Orientation (PD​F​)
  • During the Orientation (PDF)
  • EPIC Eligibility Review (PDF​)
  • Assign Customer to Training Program (PDF)
  • Prepare for the Orientation (PDF​)