EPIC Partner Training Materials & Videos


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​Presentation Description


Title: EPIC DHS Technical Assistance Webinar

Date: December 14, 2018

Materials
Webinar Overview () 
Webinar ()

Title: EPIC CBO Technical Assistance Webinar

Date: December 5, 2018

Materials
Webinar Overview () 

Webinar Link ()


Title: EPIC DHS Technical Assistance Webinar

Date: November 30, 2018

Materials
Webinar Overview (PDF
Webinar (YouTube)

Title: EPIC CBO Technical Assistance Webinar

Date: November 21, 2018

Materials
Webinar Overview (PDF

Webinar Link ()


​Canceled because of holiday

Notes are available to review
Title: EPIC DHS Technical Assistance Webinar

Date: November 16, 2018

Materials
Webinar Overview (PDF
Webinar (YouTube)

​Dashboard 
Updates
Training Programs
Close-Out Customers in EPIC

Title: EPIC CBO Technical Assistance Webinar

Date: November 7, 2018

Materials
Webinar Overview (PDF

Webinar Link (YouTube)


​Dashboard
Updates
Training Program Openings
Performance report
Contact List
Staff Training

CBO
request for:
orientation dates, type of service provided, and days and hours of operation

Title: EPIC DHS Technical Assistance Webinar

Date: November 2, 2018

Materials
Webinar Overview (PDF
Webinar (YouTube)

​Dashboard
Updates
Title: EPIC CBO Technical Assistance Webinar

Date: October 24, 2018

Materials
Webinar Overview (PDF

Webinar Link (YouTube


Dashboard
Updates
Training Program Openings
Performance report
Contact List
Staff Training
Close-out

Title: EPIC DHS Technical Assistance Webinar

Date: October 19, 2018

Materials: Notes ( PDF )

​There was an issue to access the webinar. There is no recording, but you can review the notes.
Title: EPIC CBO Technical Assistance Webinar

Date: October 10, 2018

Materials
Webinar Overview (PDF

Webinar Link (YouTube


​Agenda
Numbers
Modifications
Closing programs Add short-term
Benchmarks review
Update staff contacts
System updates
EPIC family update 
Title: EPIC DHS Technical Assistance Webinar

Date: October 5, 2018

Materials
Webinar Overview (no notes) 
Webinar (not recorded)

​Agenda
Title: EPIC CBO Technical Assistance Webinar

Date: September 26, 2018 - canceled




​Agenda
Title: EPIC DHS Technical Assistance Webinar

Date: September 21, 2018

Materials
Webinar Overview (PDF
Webinar (Webinar Link)  

​Agenda:
Dashboard
Updates
Title: EPIC CBO Technical Assistance Webinar

Date: September 12, 2018

Materials
Webinar Overview (PDF

Webinar Link (Webinar Link


​Agenda:
 Dashboard 
Title: EPIC DHS Technical Assistance Webinar

Date: August 29, 2018

Materials
Webinar (Webinar Link


Title: EPIC CBO Technical Assistance Webinar

Date: August 15, 2018

Materials

Webinar Link (Webinar Link



Title: EPIC DHS Technical Assistance Webinar

Date: August 10, 2018

Materials
Webinar (Webinar Link)  

Agenda
  • Program information
  • Eligibility status
  • Pending Re-engagement
  • Case Note on New Cohort Invite
  • Appointments not reserved until
  • Updates
  • Agency Review
  • -  JARC
  • -  Phalanx

Title: EPIC CBO Technical Assistance Webinar

Date: August 1, 2018

Materials
Webinar Overview (PDF)  
Webinar (Webinar Link)

​Agenda

  • Dashboard Numbers 
  • Exports - filter for New Cohort
  • Application on 1st appt.
  • CBO contacts updates
  • Success Story Videos
  • CBO promote programs on DHS TA webinar
  • Add short-term training
  • Updates
  • Status of Budget Modifications
  • Periodic Reports  - were due July 30th
  • Cost Data Workbook – Due August 23 – Submit to Tammy Stone


Title: EPIC DHS Technical Assistance Webinar

Date: July 27, 2018

Materials
Webinar Overview (PDF
Webinar (Webinar Link)   


​Agenda
  • Dashboards
  • Re-engagement process
  • Program information
  • Updates
  • Agency Review
  • -  Catholic Charities
  • -  North Lawndale Employment Network
  • -  National Able Network

Title: EPIC CBO Technical Assistance Webinar

Date: July 18, 2018

Materials
Webinar Overview (PDF)  
Webinar (Webinar Link)  
​Agenda
  • Dashboard numbers
  • Western now called Ogden
  • DHS Offices Customer Call-In Days
  • Cost Study Guidance with Mathmatica
  • Program Close-Out
  • Re-engagement Process
  • CBO Contact Updates
  • WEX or Permanent Employers For Survey
  • Success Story
  • EPIC updates
Title: EPIC DHS Technical Assistance Webinar

Date: July 13, 2018

Materials
Webinar Overview (PDF
Webinar (Webinar Link)  

​Agenda
  • Dashboards
  • Re-engagement Process
  • New Status
  • Agency presentations
    • Instituto de Latino Progresso
Title: EPIC DHS Technical Assistance Webinar

Date: June 29, 2018

Materials
Webinar Overview (PDF
Webinar (Webinar Link)  

​Agenda 
  • Dashboards
  • New Cohort Eligibility Verification
  • Control Group Updates
  • EPIC updates
  • -  National Able Network
  • -  Albany Park Community Center


​​​Title: EPIC CBO Technical Assistance Webinar

Date: June 27, 2018

Materials
Webinar Overview (PDF
Webinar (Webinar Link)   

​Agenda 
  • Dashboard Numbers - Track your customers
  • Cost Study Data Workbook Discussion
  • Uptown and Special Units moved - Uptown is now Northside
  • Reverse refer and large groups of customers - to date 428 total 177 referred by CBO's
  • Target Audiance: ABAWDS (preferably Mandatory) 
  • Update Contact List
  • Adding programs
  • Other Service Step (One in Academic and one in Career) for finger prints, background checks, and drug tests. Work Experience, Employment or Training. 
  • Remove steps neve10r started
  • Completion will include paid work experience - Tammy
  • Benchmark Report updates - Olivia
  • Success Story Videos
  • CBO promote programs on DHS TA webinar
  • Updates
  • IDES data agreement
Title: EPIC CBO Technical Assistance Webinar

Date: June 20, 2018

Materials
Webinar Overview (PDF
Webinar (Webinar Link)

​Agenda
  • Dashboard Numbers - Track your customers
  • Applications Not Complete Row 
  • Customer communication protocol
  • Completion will include paid work experience - Tammy
  • WEX - ISTEP step must be reflected in Workplace Skills - look at Aee Atester
  • Benchmark Report updates - Olivia
  • Updates
  • Next meeting 6-27 Cost Study Data Workbook Discussion

Title: EPIC DHS Technical Assistance Webinar

Date: June 15, 2018

Materials
Webinar Overview (PDF) 
Webinar (Webinar Link 

​Agenda
  • Dashboards
  • Change appointment dates
  • Control Group Updates
  • EPIC updates
  • Catholic Charities
  • OAI

Title: EPIC CBO Technical Assistance Webinar

Date: June 06, 2018

Materials
Webinar Overview (PDF
Webinar (Webinar Link

​Agenda
  • Dashboard
  • Dashboard Updates
  • TANF Customers Cannot Receive EPIC Benefits
  • Customers for Success Stories
  • Cost Workbook Due
  • Status of Modifications
  • EPIC Updates
​​Title: EPIC DHS Technical Assistance Webinar

Date: June 01, 2018

Materials
Webinar Overview (PDF)
Webinar (Webinar Link)

​Agenda 
  • Dashboard
  • Eligibility Verification
  • Control Group
  • Surveys
  • EPIC Updates
Title: EPIC CBO Technical Assistance Webinar

Date: May 23, 2018

Materials
Webinar Overview (PDF
Webinar (Webinar Link
​Agenda
  • Dashboard
  • Budget Modification
  • Schedule CBO Appointment to Review Budget
  • Reverse Referrals
  • Appointment Dates for New Cohort
  • Training Program Descriptions
  • Updates to New Cohort
Title: EPIC DHS Technical Assistance Webinar


Date: May 18, 2018


Materials
Webinar Overview (PDF
Webinar (Webinar Link
​Agenda 
  • Dashboard
  • Review: Invite, Dashboard and Eligibility Verification Process
  • SNAP E&T Invite Through New System
  • Upcoming Updates to EPIC 

Title: EPIC DHS Technical Assistance Webinar


Date: May 11, 2018


Materials: 
Webinar Overview (PDF
Webinar (Webinar Link)

​Agenda
  • How to invite a new cohort customer
  • Review of new dashboard items
  • How to verify eligibility of a reverse referral
Title: EPIC CBO Technical Assistance Webinar

Date: May 9, 2018

Materials
Webinar Overview (PDF
Webinar (Webinar Link)

​​Agenda
  • Dashboard
  • DHS Security Privacy Control Questionnaire (SPCQ) Q&A with IDHS’s Margaret Dunne
  • May 14th Target Date for New Cohort
  • Update Intake Appointments in the Online EPIC system
  • Updated Training Program Descriptions
  • CBO Primary Contact List
  • Upcoming Event in Chicago
  • Modifications

​Title: EPIC DHS Technical Assistance Webinar


Date: May 4, 2018


Materials: 
Webinar Overview (PDF
Webinar (Webinar Link

​Agenda
  • Dashboard

​​​Title: EPIC CBO Technical Assistance Webinar

Date: April 25, 2018

Materials: 
Webinar Overview (PDF
Webinar (Webinar Link

​Agenda
  • Dashboard
  • Benchmark Report & Definitions
  • Program Descriptions
  • Staffing Packets – 47 CBO/DHS Completed 
  • Credential Report
  • EPIC Customer Engagement Discussion for New Cohort



​​Title: EPIC DHS Technical Assistance Webinar

Date: April 20, 2018

Materials: 
Webinar Overview (PDF
Webinar (Webinar Link

​Agenda 
  • Exempt Customers After Re-engagement
  • Schedule for Re-engagement 
  • CBO Agencies Closing

​​Title: EPIC CBO Technical Assistance Webinar

Date: April 11, 2018

Materials: 
Webinar Overview (PDF
Webinar (Webinar Link)

​Agenda
  • Dashboard
  • Updates
  • Exempt after Re-engagement
  • Outreach Plans
  • In-Person Events

​Title: EPIC DHS Technical Assistance Webinar

Date: April 6, 2018

Materials: 
Webinar Overview (PDF)
Webinar (Webinar Link)

​Agenda
  • Dashboard
  • Exempt customer after re-engagement
  • Agencies closing
  • Moving customers to Traditional SNAP E&T
  • Making customers ineligible

​Title: EPIC CBO Technical Assistance Webinar

Date: March 28, 2018

Materials: 
Webinar Overview (pdf
Webinar (Link )

​Agenda

  • Dashboard Numbers

  • New Cohort Update


​Title: EPIC DHS Technical Assistance Webinar

Date: March 23, 2018

Materials: 
Webinar Overview (pdf)
Webinar (Link

​Agenda

  • Dashboard
  • Re-engaging Customers
  • Moving Customers to Traditional SNAP E&T

​Title: EPIC CBO Technical Assistance Webinar

Date: March 14, 2018

Materials: 
Webinar Overview (pdf
Webinar (Link)

​Agenda
  • Dashboard Numbers
  • Budget Modification due by 3-15 Noon
  • ISTEP report - past due steps
  • Updates
    • Post Random Assignment Service Report updates to number
    • Additional row added to the benchmark report to reflect customers who were never enrolled but have a 2151 marked as Assessment Completed.
    • Edit and delete options were added to the dollar value of an ISTEP service.
    • Customers who move to a new CBO will have columns in the export that show the dates of enrollment under the re-engagement.
    • Two columns were added to the customer export to reflect Work site placement job title and Work site placement industry.

​​​Title: EPIC DHS Technical Assistance Webinar

Date: March 9, 2018

Materials: 
Webinar Overview (PDF)
Webinar (Webinar Link)

Agenda 
  • Dashboard
  • Re-engaging Customers
  • Moving Customers to Traditional SNAP E&T
  • Making Customer Ineligible 

​Title: EPIC CBO Technical Assistance Webinar

Date: February 28, 2018

Materials: 
Webinar Overview (PDF
Webinar (Webinar Link)

​Agenda

  • Dashboards

  • CBO Benchmark Definitions

  • Upcoming Updates - Worksite Placement

  • New EPIC Cohort


​​Title: EPIC DHS Technical Assistance Webinar

Date: February 23, 2018

Materials: 
Webinar Overview (PDF
Webinar (Webinar Link)

​Agenda

  • Dashboards

  • Reengaging customers

  • Moving to traditional SNAP E&T


​Title: EPIC CBO Technical Assistance Webinar

Date: February 14, 2018

Materials: 
Webinar Overview (PDF
Webinar (Webinar Link)

​Agenda

  • Dashboard

  • Program Closeout Timeline

  • CBO Contact Information

  • Completion Dates

  • Grant Modification

  • Case Note Webinar

  • Updates

​Title: EPIC DHS Technical Assistance Webinar

Date: February 9, 2018

Materials: 
Webinar Overview (PDF
Webinar (Webinar Link)

​​Agenda 

  • Dashboard

  • Re-engaging EPIC Customers

  • Scheduling EPIC Customers

  • EPIC Training Programs


​​Title: EPIC CBO Technical Assistance Webinar

Date: January 31, 2018

Materials: 
Webinar Overview (PDF
Webinar (Webinar Link)

​Agenda

  • DHS Presentation on the IES System

    • Security & Privacy Controls Review

    • Manage My Case

​​​Title: EPIC DHS Technical Assistance Webinar

Date: January 26, 2018

Materials: 
Webinar Overview (PDF
Webinar (Webinar Link

​Agenda 

  • Dashboard
  • Re-engaging EPIC Customers
  • Scheduling EPIC Customers

​Title: EPIC CBO Technical Assistance Webinar

Date: January 17, 2018

Materials: 
Webinar Overview (PDF
Webinar (Webinar Link)

​Agenda

  • Enrolled Dashboard

  • Adding Cost to Steps

  • Documenting TABE Results: Assessment Tab

  • ISTEP Report

  • TA Follow-up

  • Modifications / Grant



​​Title: EPIC DHS Technical Assistance Webinar

Date: January 12, 2018

Materials: 
Webinar Overview (PDF)
Webinar (Webinar Link

​Agenda

  • Dashboard

  • Scheduling

  • Customers Who Want to Opt Out of EPIC

​Title: EPIC CBO Technical Assistance Webinar

Date: January 3, 2018

Materials: 
Webinar Overview (PDF
Webinar (Webinar Link)

​Agenda

  • Enrolled Dashboard

  • ISTEP

  • TA Follow-up

  • Modifications / Grant


​Title: EPIC DHS Technical Assistance Webinar

Date: December 29, 2017

Materials: 
Webinar Overview (PDF
Webinar (Webinar Link)

​Agenda

  • Dashboard Items

  • Re-engaging customers

​Title: EPIC CBO Technical Assistance Webinar

Date: December 20, 2017

Materials: 
Webinar Overview (PDF
Webinar (Webinar Link)

​Agenda

  • Enrolled Dashboard

  • ISTEP

  • Enrolled message

  • Re-engaging customers

  • Modifications / Grant


​​​​Title: EPIC DHS Technical Assistance Webinar

Date: December 15, 2017

Materials: 
Webinar Overview (PDF)
Webinar (Webinar Link

​Agenda

  • Dashboard

  • Re-engagement

  • Scheduling 


​​​Title: EPIC CBO Technical Assistance Webinar

Date: December 6, 2017

Materials: 
Webinar Overview (PDF
Webinar (Webinar Link)

​Agenda

  • Dashboards

  • Benchmark Report

  • Staffing Tool

  • Completing2151A

  • Case Notes

  • ISTEP

  • Certificates of Completion

  • Re-engagement Customers

​​​Title: EPIC DHS Technical Assistance Webinar

Date: December 1, 2017

Materials: 
Webinar Overview (PDF)
Webinar (Webinar Link)

​Agenda

  • Dashboard

  • Re-engagement

  • Scheduling 

  • Online EPIC System Updates

​​​Title: EPIC DHS Technical Assistance Webinar

Date: November 17, 2017

Materials: 
Webinar Overview (PDF)
Webinar (Webinar Link)

​Agenda

  • Dashboard

  • Online EPIC System Updates

​​Title: EPIC CBO Technical Assistance Webinar

Date: November 8, 2017

Materials: 
Webinar Overview (PDF
Webinar (Webinar Link)

​Agenda

  • Dashboard

  • Completion Information Update

  • Re-engagement

  • Grants

  • Numbers


​​Title: EPIC DHS Technical Assistance Webinar

Date: November 3, 2017

Materials: 
Webinar Overview (PDF)
Webinar (Webinar Link)

​Agenda

  • Dashboard

  • Re-engagement Process

  • Scheduling

  • Eligibility Status

  • System Update

  • Note

​Title: EPIC CBO Technical Assistance Webinar

Date: October 25, 2017

Materials: 
Webinar Overview (PDF)
Webinar (Webinar Link) **Coming Soon

​Agenda 

  • Dashboard

  • Adding Training Programs

  • Customer Ineligible due to workforce…

  • Re-engaging customers

  • Contacting DHS about case note questions

  • Update: Adding Completion information for Hired by Employer Customers

  • Quarterly Periodic Financial, Program Reports, & Grant Modifications

​Title: EPIC DHS Technical Assistance Webinar

Date: October 20, 2017

Materials: 
Webinar Overview (PDF)
Webinar (Webinar Link)

​Agenda

  • Dashboard

  • Rescheduling Customers for Re-Engagement

  • Exempt Customers Will Not be Re-Engaged 

​Title: EPIC CBO Technical Assistance Webinar

Date: October 11, 2017

Materials: 
Webinar Overview (PDF
Webinar (Webinar Link)

​Agenda

  • Dashboard

  • Updating Customers Training Programs on the Progress page if they are realigned internally.

  • Customer Employed Part-Time

  • Sanction Process

​Title: EPIC DHS Technical Assistance Webinar

Date: October 6, 2017

Materials: 
Webinar Overview (PDF)
Webinar (Webinar Link)

​Agenda

  • Dashboard

  • Upcoming DHS Training

​Title: EPIC CBO Technical Assistance Webinar

Date: September 27, 2017

Materials: 
Webinar Overview (PDF)
Webinar (Webinar Link)

​Agenda

  • Dashboard

  • Payroll Upload

  • Customer Employed Part Time

  • Updates

​Title: EPIC DHS Technical Assistance Webinar

Date: September22, 2017

Materials: 
Webinar Overview (PDF)
Webinar (Webinar Link)

​Agenda

  • Dashboard

  • Upcoming Training

  • Life after 5k 

​​Title: EPIC CBO Technical Assistance Webinar

Date: September 13, 2017

Materials: 
Webinar Overview (PDF)
Webinar (Webinar Link)

​Agenda

  • Dashboard

  • How to Handle Issues with Scheduling Staffing’s

  • Adding Credentials to ISTEP

  • Using Work Experience for Customers

  • Cannot Exit Non-Enrolled Customers (Update Coming Soon)

  • Program Implementation Life After 5k

  • Links to Updated Instruction Documents

​​​​Title: EPIC DHS Technical Assistance Webinar

Date: September 8, 2017

Materials: 
Webinar Overview (PDF)
Webinar (Webinar Link)

​Agenda

  • Dashboard

  • EPIC Match Game

​Title: EPIC CBO Technical Assistance Webinar

Date: August 30, 2017

Materials: 
Webinar Overview (PDF)
Webinar (Webinar Link

​Agenda

  • Dashboard

  • DGR & Trial Balance

  • Observational and Worksite Evaluations

  • How to Handle Issues with Scheduling Staffings

  • Process for Recommending Sanction

  • Illinois Adult Learning Hotline

  • Customer Copy of the ISTEP

  • Poll Questions

​​​Title: EPIC DHS Technical Assistance Webinar

Date: August 25, 2017

Materials: 
Webinar Overview (PDF)
Webinar (Webinar Link)

​Agenda

  • Dashboard

  • Exempt Referral Rejected Customers

  • Case Notes

​​​​Title: EPIC CBO Technical Assistance Webinar

Date: August 16, 2017

Materials: 
Webinar Overview (PDF)
Webinar (Webinar Link

​Agenda 

  • Dashboard

  • Progress Page Flow Chart

  • EPIC Jeopardy Game

  • Reminder

  • Self-Reporting Webinars

​​Title: EPIC DHS Technical Assistance Webinar

Date: August 11, 2017

Materials: 
Webinar Overview (PDF)
Webinar (Webinar Link)

​Agenda

  • Dashboard

  • Intake Projections

  • Case Noting

​​​Title: EPIC CBO Technical Assistance Webinar

Date: August 2, 2017

Materials: 
Webinar Overview (PDF
Webinar (Webinar Link)

​Agenda

  • Dashboard

  • Updates

  • Progress Page Flow Chart

  • Job Retention Step

  • Exiting Exempt customers who are not being engaged

  • Case Noting 

  • Completion Information

​Title: EPIC DHS Technical Assistance Webinar

Date: July 28, 2017

Materials: 
Webinar Overview (PDF)
Webinar (Webinar Links)

​Agenda

  • Dashboard

  • Updates

  • Scheduling Staffings

​​Title: EPIC CBO Technical Assistance Webinar

Date: July 19, 2017

Materials: 
Webinar Overview (PDF
Webinar (Webinar Link

​Agenda

  • Dashboards

  • Updates

  • Technical Assistance Tool

  • DGR

  • Grant Modification Process

  • Success Stories 

​Title: EPIC DHS Technical Assistance Webinar

Date: July 14, 2017

Materials: 
Webinar Overview (PDF)
Webinar (Webinar Link)

​Agenda

  • Dashboards

  • CBO Contacts

  • Updates

  • Communicating EPIC to Customers During Orientation

  • Personal Identifying Information


​Title: EPIC CBO Technical Assistance Webinar

Date: July 5, 2017

Materials: 
Webinar Overview (PDF)
Webinar (Webinar Link

Agenda​

  • Dashboards

  • Benchmark Report changes

  • Schedule appointments out through September

  • Success stories


​​​Title: EPIC DHS Technical Assistance Webinar

Date: June 30, 2017

Materials: 
Webinar Overview (PDF)
Webinar (Webinar Link)

​Agenda

  • Dashboards

  • Statewide Intake projections

  • Use CBO list in Restricted Resources

  • Assigned to EPIC, cannot go to JPP

  • Staffing Packet Training


​Title: EPIC CBO Weekly Webinar

Date: June 21, 2017

Materials: 
Webinar Overview (PDF)
Webinar (Webinar Link)

​Agenda

  • Dashboards

  • Customer Who Are Not Yet Marked As Enrolled

  • CBO Intake Appointments

  • Success Stories

  • EPIC Monitoring

  • Grant Agreement Updates

  • Mini IOER Demonstration

​​Title: EPIC DHS Weekly Webinar

Date: June 16, 2017

Materials: 
Webinar Overview (PDF)
Webinar (Webinar Link)

​Agenda

  • Dashboards

  • Communicating with Customers During Orientation

  • DHS should not exit or enroll customers on the progress page

  • Entering info into EPIS

  • PII

  • Upcoming DHS EPIC Training

​Title: EPIC CBO Weekly Webinar

Date: June 7, 2017

Materials: 
Webinar Overview (PDF
Webinar (Webinar Link)

​Agenda 

  • Dashboards

  • Utilizing the ISTEP

  • Updates

​Title: EPIC DHS Weekly Webinar

Date: June 2, 2017

Materials: 
Webinar Overview (PDF
Webinar (Webinar Link)

​Agenda

  • Dashboards

  • Updates

  • CBOs Who Need Referrals

​Title: EPIC CBO Weekly Webinar

Date: May 24, 2017

Materials: 
Webinar Overview (PDF)  
Webinar (Webinar Link

​Agenda

  • Dashboards
  • Staffing Tool Walk Through
  • ISTEP Walk Through
  • Upcoming CBO Training

​​Title: EPIC DHS Weekly Webinar

Date: May 19, 2017

Materials: 
Webinar Overview (PDF)  
Webinar (Webinar Link

​Agenda

  • Dashboards

  • Updates

  • CBOs who Need Referrals

  • Upcoming DHS Webinar Trainings

​​Title: Staffing Report How To

Date: May 11, 2017

Materials: 
Staffing Report Instructions (PDF
Webinar (Webinar Link

​Agenda

  • Utilizing the Staffing Report

    • Producing Staffing Packets for Customers

    • Completing the 4333

​Title: EPIC CBO Weekly Webinar

Date: May 10, 2017

Materials: 
Webinar Overview (PDF)
Webinar (Webinar Link)

​Agenda

  • Dashboards

  • Employment Verification

  • Staffing Report

  • 2151A - Job Readiness/Search

​​​Title: EPIC DHS Weekly Webinar

Date: May 5, 2017

Materials: 
Webinar Overview (PDF
Webinar (Webinar Link

​Agenda 

  • Dashboards

  • DHS Action Required

  • Updates

  • CBO Introduction

​​​Title: EPIC CBO Weekly Webinar

Date: April 26, 2017

Materials: 
Webinar Overview (PDF
Webinar (Webinar Link

​Agenda

  • Dashboards

  • Progress Page

  • ISTEP Walk Through

  • Updates

  • Reminder: Quarterly Report Due May 1st

​​Title: EPIC DHS Weekly Webinar

Date: April 21, 2017

Materials: 
Webinar Overview (PDF)
Webinar (Webinar Link)

​Agenda

  • Dashboards

  • Required DHS Action

  • EPIC Policy

​​Title: EPIC CBO Weekly Webinar

Date: April 12, 2017

Materials: 
Webinar Overview (PDF
Webinar (Webinar Link

Agenda

  • Enrolled Dashboard

  • Updates

    • 3085

    • Online EPIC System

  • EPIC Customers

    • Assigned to Treatment Group

    • Properly Enrolling Customers

    • Customers who miss their initial CBO appointment

    • Retention Only Customers 

    • Exit Documentation Needed

  • Success Stories

  • Part-time Employment

  • DHS Provider Managers

  • DCEO Quarterly Reports - Due May 1

​Title: EPIC DHS Weekly Webinar

Date: April 7, 2017

Materials: 
Webinar Overview (PDF)
Webinar (Webinar Link

​Agenda

  • Dashboard

  • Intake Projection

  • Training webinar 4-17-17

  • Retention Only Customer

  • Updates

​Title: EPIC DHS Weekly Webinar

Date: March 24, 2017

Materials:
Webinar Overview (PDF)  
Webinar (Webinar Link

​Agenda

  • Dashboard

  • Intake Projections

  • New Status Email

  • Upcoming Training 

​Title: EPIC CBO Weekly Webinar

Date: March 15, 2017

Materials: 
Webinar Overview (PDF)
Webinar (Webinar Link

​Agenda

  • Dashboard

  • Upcoming Updates

  • Exiting Customers

  • Poll Questions

  • Staffing Region 1

​Title: EPIC DHS Weekly Webinar

Date: Marc 10, 2017

Materials:
Webinar Overview (PDF)
Webinar (Webinar Link

​Agenda

  • Dashboard

  • Intake Projections

  • Entering Numbers into EPIS

  • Referral to Programs Capped

  • Monday 13th Call

​Title: EPIC CBO Weekly Webinar

Date: March 1, 2017

Materials: 
Webinar Overview (PDF)
Webinar (Webinar Link

​Agenda

  • Dashboards

  • 2846G - Conciliation

  • CCR&R

  • Supportive Services 

  • Tentative Staffing Schedule for March

  • Customer Intake

  • ISTEP Plan

  • Upcoming Training

​​Title: EPIC DHS Weekly Webinar

Date: February 24, 2017

Materials:
Webinar Overview (PDF)
Webinar (Webinar Link)

​Agenda

  • Dashboards

  • Intake Projections

  • Incorrect Customer Information Report

  • Customer List - New Filter

  • Reverse Referrals

  • Staffing Follow-up
​​​Title: EPIC CBO Weekly Webinar

Date: February 15, 2017

Materials
Webinar Overview (PDF
Webinar (Webinar Link
​Agenda
  • Intake Projections
  • Dashboards
  • Staffings
  • 4333 Update
  • Local Office Search Update (Region1)
  • Worksite Placement Updates
  • ISTEP Plan

Title: EPIC DHS Weekly Webinar

Date: February 10, 2017

Materials:
Webinar Overview (PDF)
Webinar (Webinar Link
​Agenda
  • Dashboards
  • Statewide Intake Projections
  • Future Webinars
Title: EPIC DHS Weekly Webinar

Date: February 03, 2017

Materials:
Webinar Overview (PDF)
Webinar (Web Link)
​Agenda
  • Dashboards 
  • Statewide Intake Projections
  • Sanction Appeal Process
​​Title: EPIC CBO Weekly Webinar

Date: February 01, 2017

Materials:
Webinar Overview (PDF)
Webinar (Web Link
​Agenda
  • EPIC Dashboards
  • Updated DHS Primary Contacts
  • Reverse Referral
  • Conciliation Process
  • Case Notes
  • Staffing Process
Title: EPIC DHS Weekly Webinar

Date: January 27, 2017

Materials:
Webinar Overview (PDF)
Webinar (Web Link
​Agenda
  • Dashboard
  • Statewide Intake Projections
  • Voluntary Participants
  • SSN EPIC vs EPIS
​​Title: EPIC DHS Weekly Webinar

Date: January 20, 2017

Materials:
Webinar Overview (PDF)
Webinar (Web Link
​Agenda
  • Intake Dashboard
  • Intake Projections
  • Enrolled Dashboard
  • Completing Customer Information
Title: EPIC CBO Weekly Webinar

Date: January 18, 2017

Materials:
Webinar Overview (PDF
**There is no recording for this webinar.
​Agenda
  • Enrolled Dashboard
  • ISTEP Dashboard
  • Updating CBO Contacts
  • Filling out the 2151 & 2151A
  • New Updates Available
  • Upcoming updates
  • Fiscal 
  • Success Stories
Title: EPIC DHS Weekly Webinar

Date: January 13, 2017

Materials:
Webinar Overview (PDF)
Webinar (Web Link
​Agenda
  • Intake Dashboard
  • Intake Projections
  • Enrolled Dashboard
  • Updates
  • CBO Introductions

​Title: EPIC DHS Weekly Webinar

Date: January 6, 2017

Materials:
Webinar Overview (PDF)
Webinar (Web Link

​Agenda

  • Intake Projection Numbers

  • Intake Dashboard

  • Enrolled Dashboard

  • Primary Contact Message

  • Change Customer Address

  • New Search Filters

  • Last Case Note

  • Declined to Participate

​Title: EPIC CBO Weekly Webinar

Date: January 4, 2017

Materials:
Webinar Overview (PDF)
Webinar (Web Link

​Agenda

  • Dashboard

  • Update DHS Primary Contacts

  • DHS Orientation Process

​Title: EPIC DHS Weekly Webinar

Date: December 23, 2016

Materials:
Webinar Overview (PDF)
Webinar (Web Link

​Agenda

  • Intake Projection numbers

  • Dashboard - Yellow areas

  • Enrolled - follow-up

  • Staffings scheduled

  • Last Case Note

  • CBO presentation - Shirlondra Brooks Central State SER


Title: EPIC CBO Weekly Webinar

Date: December 21, 2016

Materials:
Webinar Overview (PDF)
Webinar (Web Link
​Agenda 
  • Dashboard
  • Update CBO Primary Contacts
  • Customer Checklist
  • Participation - 80
  • What can CBO do for the customer?
  • Social Media
  • Program Success with ExOffenders - Courtney Carson - Springfield Urban League
  • Success Stories
​​​​Title: EPIC DHS Weekly Webinar

Date: December 16, 2016

Materials:
Webinar Overview (PDF)
Webinar (Web Link
​Agenda 
  • Intake Projection numbers 
  • Intake Dashboard
  • Enrolled Dashboard
  • Review Distance
  • Map of EPIC Partners
  • Social Media Posts 
  • CBO Presentation - Luisa Hernandez - Instituto for Latino Progress
​​​Title: EPIC DHS Weekly Webinar

Date: December 9, 2016

Materials:
Webinar Overview (PDF)
Webinar (Web Link)
​Agenda 
  • Intake Projection numbers 
  • Dashboard - Yellow areas - PAUSE Recording
  • Enrolled - follow-up PAUSE Recording
  • Weekly Computer Maintenance
  • Conciliation Process 
  • Social Media posts 
  • Success Stories

​​​Title: EPIC DHS Weekly Webinar

Date: December 2, 2016

Materials:
Webinar Overview (PDF)
Webinar (Web Link)

​Agenda

  • Dashboard

  • Intake Projections

  • Updates

  • Suitability Questions

  • Social Media 

  • Success Stories

​​Title: EPIC CBO Weekly Webinar

Date: November 30, 2016

Materials:
Webinar Overview (PDF)
Webinar (Web Link)

​Agenda

  • Dashboards

  • Reverse Referrals Region 1

  • DHS Primary Contacts

  • Social Media

  • Success Stories

  • Client Incident Reports

  • Update on Collaborative Training

​​Title: EPIC DHS Weekly Webinar

Date: November 18, 2016

Materials:
Webinar Overview (PDF)
Webinar (Web Link

​Agenda

  • Intake Dashboard

  • Intake Projections

  • Enrolled  Dashboards

  • Clear Browsing History

  • SSN Updates

  • 2151 Form Update

  • Intake Activities Update

  • Staffing

  • EPIC Partner Resources

  • Transportation Issue

  • Success Stories

  • CBO Introductions

​Title: EPIC CBO Weekly Webinar

Date: November 16, 2016

Materials:
Webinar Overview (PDF)  
Webinar (Web Link)
Presentation PowerPoint (PDF)

​Agenda 

  • Understanding, Defining, and Building Career Pathway Systems.  

    • Presented by Brian Durham, Deputy Director for Academic Affairs for the Illinois Community College Board.

  • Dashboard Overview

  • CBO Benchmark Report

  • EPIC Partner Resources

  • Reverse Referral Process

  • Update on Collaborative Training 

​Title: EPIC DHS Weekly Webinar

Date: November 4, 2016

Materials:
Webinar Overview (PDF)
Webinar (Web Link)

​Agenda

  • Dashboards – Intake

  • Dashboard – Enrolled

  • Intake Projections

  • Information Gathered by EPIS

  • Family Watchdog 

  • Training is Priority 

  • Rejected Referral 

  • Reverse Referral Review

  • Employed before CBO 

  • CBO introductions

​​Title: EPIC CBO Weekly Webinar

Date: November 2, 2016

Materials:
Webinar Overview (PDF
Webinar (Web Link

​Agenda

  • Performance Achievement and Expenditure Reconciliation Tool 

  • Time Use Survey - Emily Snoek, Program Analyst, Mathematica Policy Research

  • Dashboard 

  • Reports 

  • Poll Question about Optimal Resume 

  • Review Payroll and Worksite Placement 

  • EPIC Template 

  • CBO Intake options 

  • Rejected Referral 

  • Completing 2151A 

  • Employed before CBO 

  • Answers to questions asked during webinar that required follow-up – we will demonstrate on the next webinar if necessary

​​Title: EPIC DHS Weekly Webinar

Date: October 28, 2016

Materials:
Webinar Overview (PDF)
Webinar (Web Link)  

​Agenda

  • Dashboard - Yellow areas

  • Intake Activities Overview

  • Updates

  • CBO introductions


​Title: EPIC DHS Weekly Webinar

Date: October 21, 2016

Materials:
Webinar Overview (PDF
Webinar (Web Link)

​Agenda

  • Dashboard Overview

  • Intake Projections

  • Issue with Invitation

  • CBO Introductions

​Title: EPIC CBO Weekly Webinar

Date: October 19, 2016

Materials:
Webinar Overview (PDF
Webinar (Web Link

​Agenda

  • Dashboard Overview

  • Guest Speaker - Josh Beneze, Associate Director, from ICCB


​​Title: EPIC DHS Weekly Webinar

Date: October 14, 2016

Materials:
Webinar Overview (PDF
Webinar (Web Link)

​Agenda

  • Dashboard Overview

  • Intake Projections

  • Intake Activities

  • RIN and DHS Case ID

  • Eligibility Review

  • Training is not Immediate

  • CBO Introductions

​​Title: ​EPIC DHS Weekly Webinar 

Date: October 7, 2016

Materials:
Webinar Overview (PDF)
Webinar (Web Link

​Agenda

  • Eligibility Review

  • Email Security

  • Dashboards – Intake

  • Dashboard – Enrolled

  • Success Story Submission

  • January 1st possible change – text

  • CBO Introductions

​Title: EPIC CBO Weekly Webinar

Date: October 5, 2016

Materials:
Webinar Overview (PDF)
Webinar (Web Link

​Agenda 

  • Reverse Referral

  • Enrolled Dashboard

  • ISTEP Dashboard

  • 2151A


​Title: ​EPIC DHS Weekly Webinar 

Date: September 30, 2016

Materials:
Webinar Overview (PDF
Webinar (Web Link)

​Agenda

  • Eligibility Review must be done before moving on to EPIS

  • Entering SSN for Customers

  • Exempt Customer Status Update

  • Case Notes

  • Dashboards

  • CBO Introductions

​Title: EPIC CBO Weekly Webinar

Date: September 28, 2016

Materials:
Webinar Overview (PDF
Webinar (Web Link
Webinar Presentation (Web Link

​Agenda 

  • How to Schedule Intake Orientation Appointments

  • Reverse Referrals

  • Request for Exemption 

  • Q&A


Presentation
Criminal Records Relief provided by Beth Johnson, Director of Legal Programs at Cabrini Green Legal Aid.

​Title: ​EPIC DHS Weekly Webinar 

Date: September 23, 2016

Materials:
Webinar Overview (PDF)
Webinar (Web Link)

​Agenda

  • Review Missed Orientation - Mandatory Customers

  • Intake Dashboard

  • Intake Activities

  • Exempt Status 

  • Testing Targeted Messaging Results

  • Updates

  • Waiver Message Potential Participants

  • CBO Introductions

​​​Title: EPIC CBO Weekly Webinar

Date: September 21, 2016

Materials:
Webinar Overview (PDF​) 
Webinar (Web Link
Agenda:

  • New EPIC Updates
  • Enrolled Dashboard
  • ISTEP Dashboard
  • Conciliation - Sanction
  • Scheduling Intake Appointments
  • Orientation Process Overview
  • Upcoming CBO Webinars
​​Title: ​EPIC DHS Weekly Webinar 

Date: September 16, 2016

Materials:
Webinar Overview (PDF)
Webinar (Web Link)
Agenda:

  • What Makes A Good Referral
  • Missed Orientation - Mandatory Areas
  • Dashboard
  • Testing Targeted Messaging 
​​Title: EPIC CBO Weekly Webinar

Date: September 14, 2016

Materials:
Webinar Overview (PDF​) 
Webinar (Web Link
​Agenda:

  • Conciliation process review
  • Updates to System
  • DHS Staffing Contacts
  • Dashboard 
  • Reverse Referral
  • September 28 - working with people with criminal records


Title: EPIC IDHS Light Training Webinars

Dates:
August 17, 2016 (Webinar Link)
August 23, 2016 (Webinar Link
August 31, 2016 (Webinar Link)

Materials:
Self Directed Training (PDF)


Agenda:
  • Pre-webinar assignment – Watch Orientation videos
  • EPIC Pilot Overview and polling questions on orientation videos to lead discussion and engage participants.
  • Identify eligible SNAP recipients & tell them about EPIC 
  • Invite/schedule customers for EPIC Orientation

​​Title: ​EPIC DHS Weekly Webinar 

Date: September 9, 2016

Materials:
Webinar Overview (PDF)
Webinar (Web Link)

​Agenda:

  • Dashboard Follow-Up

  • Case Notes

  • What makes a good referral

  • Q&A

Title: EPIC CBO Weekly Webinar

Date: September 7, 2016

Materials:
Webinar Overview (PDF) 
Webinar (Web Link

​Agenda:

  • Security & Privacy Control Questionnaire

  • CBO in Person Training

  • Worksite Placement Demo & Updates

  • Payroll

  • What Makes a Good Referral Question

  • Money Management Resources Available

  • Enrolled Dashboard

  • ISTEP Dashboard 

  • Q&A

​Title: ​EPIC DHS Weekly Webinar 

Date: September 2, 2016

Materials:
Webinar Overview (PDF)
Webinar (Web Link

​Agenda

  • Epic Partners Resources Website

  • Referrals

  • Contact List

  • Intake Dashboard

  • Reminder

​Title: EPIC CBO Weekly Webinar

Date: August 31, 2016

Materials:
Webinar Overview (PDF​) 
Webinar (Web Link

​Agenda

  • Worksite Placement

  • Calendar Dates

  • Enrolled Dashboard

  • ISTEP Dashboard

  • Q&A

​​​Title: ​EPIC DHS Weekly Webinar 
Date: August 26, 2016

Materials:
Webinar Overview (PDF)
Webinar (Web Link) ​

​Agenda

  • Initiation Process

  • Work Experience

  • Volunteering 

  • Intake Dashboard

  • Personal Identification Info. - Security

​​​Title: EPIC CBO Weekly Webinar

Date: August 24, 2016

Materials:
Webinar Overview (PDF​) 
Webinar (Web Link

​Agenda

  • Enrolled Dashboard

  • ISTEP Dashboard

  • Progress Page - Exit Information

  • 2151 & 2151A Forms

  • Reverse Referrals - Region 1

  • Decentralization

  • Cost Data Studies

  • Outreach Plan

  • Training Details Page

​​Title: ​EPIC DHS Weekly Webinar

Date: August 19, 2016

Materials:
Webinar Overview (PDF)
Webinar (Web Link

​Agenda:

  • ​Invite/ Orientation

  • Discussion Questions​


​​Title: EPIC CBO Weekly Webinar

Date: August 17, 2016

Materials:
Webinar Overview (​PDF
Webinar (Web Link)​ ​

​Agenda:

  • ​Agenda Update

  • Reverse Referral Process for Region 1

  • Decentralization Process


Title: ​EPIC DHS Weekly Webinar - Chicago Locations

Date: August 12, 2016

Materials:
Webinar Overview (PDF)
Webinar (Web Link​
Agenda:

  • ​Epic Overview Power ​
    • Intro to EPIC
    • Training Tools
    • Outreach
    • Recruiting
    • Eligibility Review Tools
    • ​Group Assignment
  • Next Step
  • Epic Public Page
    • Step 1
    • Step 2
    • Step 3
    • Step 4
  • Before Training on 8/1616
Title: EPIC CBO Weekly Webinar

Date: August 10, 2016

Materials:
Webinar Overview (​PDF​​​​) 
Webinar (Web Link​)​ ​
Agenda:

  • ​​​Filling out the Workbook
  • Overhead and Operating Cost
  • The Facilities Table
  • Exited Information
  • Dashboard
  • Progress Page
  • ISTEP
​​​Title: EPIC DHS Weekly Webinar

DateAugust 5, 2016

Materials:
Webinar Overview (​PDF​​​) 
Webinar (Web Link​)​
​Agenda:

  • Updates
  • ​Intake Dashboard
  • Outreach
  • Enrollment​​
Title: EPIC CBO Weekly Webinar

Date: August 3, 2016

Materials:
Webinar Overview (PDF)
Webinar (Web Link​)
Agenda:

  • ​Items on the Dashboard
  • Training Programs
  • Future Updates
  • Exit Status
  • Financial
  • Decentralization
  • Reverse Referrals
  • Outreach
Title: EPIC DHS Weekly Webinar

Date: July 29, 2016

Materials:
Webinar Overview (​PDF​​​) 
Webinar (Web Link​​)
​Agenda:

  • ​What was Covered with the CBO's
  • New Documents
  • Customer Status​
  • Outreach​
Title: EPIC CBO Weekly Webinar

Date: July 27, 2016

Materials:
Webinar Overview (​PDF​​​) 
Webinar (Web Link​
Agenda:

  • ​​Training Programs
  • Restricted Resource
  • Enrolled Dashboard
  • ISTEP Dashboard
  • Employment
  • NOCTI
  • Cost Reports
  • Illinois Provider Cost Sheet
  • Reverse Referral
​​​Title: EPIC DHS Weekly Webinar

Date:  July 22, 2016

Materials:
Webinar Overview (​PDF​​​)
Webinar (Web Link)
​Agenda:

  • ​​​Intake/ Orientation
  • Application
  • Eligibility Review
  • Assignment
  • ISTEP
  • CBO Upload
  • Assessments
  • Outreach Plan
​​Title: EPIC CBO Weekly Webinar

Date July 20, 2016

Materials:
​Agenda:

  • ​Conciliation​ Process
  • EPIC Training Models
  • ​ISTEP
  • Updates
  • Cash Request & Entering Your Costs
  • Reminders
Title: EPIC DHS Weekly Webinar

Date:  July 15, 2016

Materials:

Agenda:

  • ​​Invite
  • Intake Dashboard
  • Intake
  • Dashboard Overview
  • Orientation Tools
  • Eligibility 
  • CBO Enrolled Dashboard

Title: CBO In-person Training

Date: May 16 & 19, 2016

Materials:

  • PowerPoint (PDF)
  • EPIC Scenarios (PDF)
  • CBO - Enrolled Customer Dashboard (PDF
  • CBO - Enrolled Customer Progress Page (PDF
  • DHS- EPIC Eligibility Review (Instructions/Checklist)
  • Individualized Services, Training and Employment Plan (ISTEP) Overview (PDF)

​Agenda

  • Scheduling Appointment Calendar
  • Progress Page and Communication Tools
  • Working With EPIC Customer Scenarios
  • Individualized Services, Training and Employment Plan (ISTEP)

Title: CBO Grantee Meeting (In Person - Chicago)

Date: April 18, 2016

Materials:

  • Illinois workNet EPIC Partner Tools for Facilitation, Engagement, and Tracking PowerPoint (PDF)
  • Draft Procedures Manual (PDF)
  • EPIC CBO Grantee Meeting - Procedures Manual PowerPoint (PDF)

​Agenda (PDF)

  • Morning Motivation (CARA Program) 
  • Welcome to the EPIC Pilot Program  
  • EPIC Orientation 
  • EPIC Grantee Introduction 
  • Illinois workNet EPIC Tools for Facilitation, Engagement and Tracking
  • EPIC Procedures Manual 
  • Breakout Session 1
  • Breakout Session 2
  • Reconvene

Title:  CBO TA Webinar Training 

Date: April 6, 2016

Materials: 

  • Interim Process for Engaging Enrolled Customers (PDF)
  • Draft Procedures Manual (PDF)

Webinar Summary (PDF)

​Agenda:

  • Accepting SNAP client referral via workNet

  • Recap of Draft EPIC Procedures Manual

  • Status of Grant Establishments

  • Agenda for Grantee meeting April 18th

Title:  CBO TA Webinar Training 

Date: March 9, 2016

Materials: 

  • External Security Awareness Training PowerPoint (PDF)
  • HIPAA and Privacy Policy Training for Externals PowerPoint (PDF)
  • Security and Privacy Controls Questionnaire (PDF)
  • IES HIPAA Privacy Policy Training Attestation (PDF)
  • IES Certificate of Understanding (PDF)
  • ILDHS IES Staff List (Excel)

​The Department of Commerce is in the process of executing a Shared Data Agreement with the Department of Human Services.  A requirement of the shared data agreement is that any staff that will be accessing or working with data derived from IDHS systems must review and understand the information that will be provided in the following presentations:

1. HIPAA and Privacy Policy Training
2. External Security Awareness Training

Additional, staff that will access the data and that has reviewed and understood the training presentations, will each need to individually fill out the following two forms. 

1. IES Certificate of Understanding
2. IES HIPAA Privacy Policy Training Attestation

The ILDHS IES Staff List (excel file) needs to be competed that identifies each person in your organization that will access the data.  Each of these staff members needs to complete the forms listed above.

Levi Beerup is the coordinator for the shared data agreements.  The completed documents need to be sent to Levi’s attention at Levi.Beerup@Illinois.gov.  He can also be reached at 217-558-6672 if you have any questions.

The final document, Security and Privacy Controls Questionnaire needs to be completed by the executive office and signed by the CEO.  This is a rather extensive document so if you have any questions on completing this document give Levi Beerup a call for assistance.

Title: JTED-SNAP Pilot Program Overview
Date: August 19, 2015
Materials: Presentation PPT

​This webinar was provided to IDHS FCRC Office Administrators to collect questions and feedback to be used for refining the JTED-SNAP Pilot Program eligibility process and materials.