Illinois workNet is happy to announce more upcoming webinars covering a variety of topics! Whether you are a job seeker or employer, we have something for you! Read about each session below and register for all of the ones that interest you:
Recruit and Retain Customer Service Representatives
Join us July 15 at 2PM as guest speaker Rochelle Simpson, Vice President & Senior Recruiting consultant for Northern Trust Bank, shares her thoughts and tips on the following key points to hiring the best customer service people for your company:
- Customer service - what it is and isn't,
- Positions that rely on customer service,
- Key traits that all customer service representatives should possess,
- How to interview candidates for the position,
- Tips on coaching for exceptional performance, and
- Ideas on rewarding great performance.
Businesses - Control your Unemployment Costs Webinar
Has your business ever struggled with high unemployment costs? Is your tax rate for unemployment higher than the minimum rate of .55%? Would you like to find out ways to control that tax rate and save money?
Join us on July 21 at 1 PM as guest speaker Carol Gabrielson of UCI Unemployment Consultants, Inc. shares valuable knowledge on who is a chargeable employer, developing and enforcing personnel policies related to employee behaviors, and learning the proper phraseology to use when documenting employee behaviors.
Have you ever wondered what good volunteering can do for you? Volunteering can provide a healthy boost to your self-confidence, self-esteem, and life satisfaction. You are doing good for others and the community. You feel a natural sense of accomplishment, possibly even pride and identity.
It can help your business.
It can help your job search.
Join us on July 22 at 2 PM; this webinar will cover these components:
- Finding volunteer and community service opportunities
- Youth and Adult volunteers
- Including volunteer information on a resume
- Volunteering benefits to networking
- Business support of volunteer and community service activities
Success for the Seasoned Search...The Benefit of Being Overqualified Webinar
Are you hearing that you are "overqualified"? Do you consider yourself a mature job seeker? How can you, the seasoned job seeker, improve your odds at finding a new position.
Join guest speaker Abby Kohut of Absolutely Abby on July 29 at 10 AM as she discusses tips for the seasoned job seeker.
Create a Business Plan Webinar
Guest speaker Sybil Ege of the Elgin Small Business Development Center is ready, willing and able to share her tips and suggestions to help you create a business plan. Join us on July 29 at 2 PM as we cover the basics of the components of a business plan and what you need to do to prepare yourself as you are "Poised for Growth".
A business plan is vital to growing your business. It is often a requirement for securing financing for major projects or capital improvements. If you have a business plan in place, you can determine whether or not you are achieving your business goals.
Volunteer Services Impacting Workforce Development Webinar
The Illinois 2015 Year of the Volunteer designated August as the month to recognize volunteers who impact workforce development. This webinar will look at examples of businesses and not-for-profit organizations that support those volunteers. We will explore how volunteer service compliments one’s business, professional and technical skills and expands social networks.
Join us and our guest speaker Peggy Luce of Luce Consulting Services on August 5 at 10 AM.
When Life Doesn't Turn Out as Planned - Coping with a Job Loss Webinar
Join us on August 5, 2015 at 2PM when guest speaker Bonnie Artman Fox discusses how to deal with job loss with dignity and resilience. We will discuss the feelings you may have when you lose your job; how to work through the cycle of grief and loss; daily practicies to calm your inner critic and manage negative thoughts; and, two important elements for staying on track.
Bonnie Artman Fox is a licensed marriage and family therapist who now concentrates on self-awareness and stress reduction for the workplace.
All of these webinars are pre-paid through a federal grant so there is no cost to participants. Join us on the webinar so that you can ask your questions about job search for the seasoned worker during the webinar.